Job Description

QUESTIONNAIRE-3-52

450

**Employee Type:**

Regular

**If you are** **a CURRENT Carters** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.**

**Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at ** **and The Companys Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carters is headquartered in Atlanta, Georgia. Additional information may be found at

**Baby Clothing, Kids Clothes, Toddler Clothes | Carter's**

**Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.**

**Love what you do. Carters Careers.**

As an Asset Protection Specialist, you will be one of the first faces of the brand for growing families. Youll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves on product styles, features, and benefits.

**What we love about Carters:**

Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands. Carters is the #1 most-purchased childrens clothing brand.* Weve become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. Weve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carters career doesnt feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. Whats not to love?

**Benefits we love:**

+ Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.

+ Benefits and perks that make life better, including full and part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

+ Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language!

+ The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.

+ Development programs to help you grow in your current role and beyond. Whether youre looking to join us for a season or a long-term career, you can grow at Carters.

**What youll do:**

+ Support shrink reducing initiatives, including safety, security, theft, and operational loss

+ Train store team on customer service behaviors and asset protection tools, resources, and reporting

+ Identify, track, and communicate external theft trends, causes, and resolutions

+ Build and maintain working relationships with internal and external business partners to gather market data on theft trends and resolution resources

+ Assist with prosecuting known theft incident through timely response and proactive case building, including mandated court appearances

+ Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits

+ Become a product and brand expert of Carters, OshKosh, Little Planet, and Skip Hop to help families navigate every moment from preemie to size 14

+ Provide excellent customer service with an enthusiastic and visible presence on the salesfloor

**Qualities wed love in a candidate:**

+ A positive and solutions-oriented mindset

+ Demonstrated customer service/engagement skills, including deescalating customer incidents

+ Effective and professional verbal and written communication skills

+ The ability to manage and prioritize multiple tasks at once

**You can:**

+ Stand or walk for extended periods of time with frequent bending, stooping, reaching; climb up and down a ladder

+ Provide availability that may include shifts up to 8 hours on days, nights, weekends and holidays as scheduled

**Carters for all:**

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carters may reasonably alter your duties, responsibilities, job title, and location.

_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._

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