Job Description

*TITLE: *Universal Banker I

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

*POSITION SUMMARY*

Provide exceptional customer service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.

*ESSENTIAL FUNCTIONS*
Essential Functions Statement(s)

* Determine customers' financial service needs and sell services or products that address those needs.
* Balance cash drawers as required throughout the day by the Security Officer.
* Enter customers' transactions into Jack Henry’s 20/20 Teller system to record transactions and issue computer-generated receipts.
* Assist in opening and processing of night depository transactions.
* Process mailed-in customer transactions.
* Responsible for customer entry into safe deposit box area.
* Assist customers with debit card inquiries.
* Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Provide copies of statements to customers, perform account research as needed.
* Make referrals to other departments within the Bank.
* Back up the Customer Call Center.
* Responsible for backing up other offices on an as needed basis.

*SKILLS & ABILITIES*

Education *- *High School Graduate or General Education Degree required unless status is a current high school student.

Experience *- *No prior experience necessary; however, prior customer service experience is desirable.

Computer Skills -

Experience with Microsoft Office (Word, Excel, Outlook). Experience with Jack Henry's platform system a plus.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* AD&D insurance
* Bereavement leave
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Opportunities for advancement
* Paid orientation
* Paid time off
* Paid training
* Profit sharing
* Vision insurance
* Volunteer time off

Application Question(s):
* Do you have previous work experience at a financial institution (i.e. - bank, credit union, etc.)?

Experience:
* Customer service: 1 year (Required)
* Cash handling: 1 year (Required)

Ability to Commute:
* Stevens Point, WI 54482 (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Work experience placement, Work at office, Flexible hours, Night shift,

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