Job Description

We are seeking a skilled and experienced Cargo Manager to oversee all aspects of our cargo operations. The ideal candidate will have a strong background in logistics and cargo management, focusing on efficiency and customer satisfaction. The Cargo Manager will manage cargo handling, scheduling, loading, unloading, tracking shipments, and supervising staff. This position will report to the Director of Cargo and Passenger Services.

Responsibilities

• Manage all aspects of cargo operations, including scheduling, loading, unloading, and tracking shipments.

• Supervise cargo handling staff, including hiring, training, and performance management.

• Ensure compliance with safety regulations and company policies.

• Develop and implement strategies to improve efficiency and reduce costs.

• Maintain high levels of customer service and resolve any customer issues or complaints.

• Coordinate with other departments to ensure smooth operations.

• Prepare reports and analyze data to identify areas for improvement.

• Oversee daily cargo handling operations.

• Ensure customer performance metrics are met or exceeded.

• Update and maintain all cargo-related documentation.

• Develop cargo agent schedules to ensure coverages for all flights.

• Interact with TSA Security Inspectors as required.

• Monitor and ensure completion of training records for new personnel.

• Ensure accurate data entry for all shipments.

• Notify consignees, passengers, or customers of freight arrival and arrange for delivery.

• Advise clients on transportation and payment methods.

• Prepare manifests and transmit data to destinations.

• Understand and comply with hazardous material handling and shipping requirements.

• Retrieve stored items and trace lost shipments as necessary.

• Manage files and records for each airline or customer.

• Understand U.S. Mail procedures for picking up and delivery.

• Reconcile monthly billing for each cargo customer.

• Understand international air bills and breakdown by customer and client.

• Promote a safe and efficient work environment.

Qualifications

• Preferred bachelor's degree in logistics, supply chain management, or a related field.

• Minimum of 5 years of experience in cargo management.

• Strong knowledge of logistics and cargo handling operations.

• Excellent leadership and communication skills.

• Ability to work under pressure and meet deadlines.

• Proficiency in Microsoft Office and cargo management software.

Physical Demands:

• Ability to lift up to 200 pounds with help and frequently lift up to 100 pounds.

• Regular use of hands, talking, hearing, bending, stooping, and kneeling.

• Frequent standing and walking, occasional climbing, sitting, and balancing.

• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

Additional Requirements:

• Valid driver's license.

• US. citizenship or proof of right to work in the U.S.

• Ability to work nights, weekends, holidays, varying schedules, and extended hours.

• Background check, including FBI fingerprints, criminal history, and pre-employment drug test.

Fair Labor Standards Act Status: Salaried Exempt

Job ID

2025-16687

Work Type

On-Site

Company Description

Work Where it Matters

Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.

As a Pegasus employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job Tags

Remote job, Holiday work, For contractors, Local area, Flexible hours, Night shift, Weekend work,

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