Chat Agent Job at Snaphunt, United States

WDM3ZHlHejNPeGJRTmlrRXhaS3pFaDZ0NUE9PQ==
  • Snaphunt
  • United States

Job Description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Opportunity to make a positive impact

The Job

Position Overview:

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.​

Key Responsibilities:

  • Engage with website visitors via live chat, addressing inquiries about content, products, and services.​
  • Provide accurate information and assist users in navigating the website.
  • Resolve customer issues efficiently, escalating complex queries when necessary.​
  • Maintain records of customer interactions and feedback to inform content and service improvements.​
  • Collaborate with content creators and the support team to enhance user satisfaction.​

Benefits:

  • Fully remote position with flexible working hours.​
  • Competitive monthly salary based on experience.​
  • Opportunity to be part of a passionate and dynamic team.​
  • Access to industry insights and professional development resources.​

The Profile

Qualifications:

  • Previous experience in a customer service or chat support role.​
  • Excellent written communication skills with a keen attention to detail.​
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Familiarity with live chat software and customer support tools.
  • Self-motivated with the ability to work independently in a remote setting.​

Bonus Points:

  • Interest or background in food, grilling, or the carnivore lifestyle.​
  • Experience with social media engagement or online community management.​

The Employer

At our client, you'll find meat delivery probes, smoker reviews, cooking tips, and expert interviews from our team of meat connoisseurs.

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

Cafe Sevilla

Club Barback Job at Cafe Sevilla

 ...Description: The Porter & Barback is responsible for ensuring that the Club bar and facilities are clean, properly stocked and maintained, and prepared for guest use in accordance with state, federal, and Company guidelines. This position is not a security position... 

TEKsystems

Mortgage Underwriter (100% Remote) Job at TEKsystems

100% Remote Job Description This role plays a critical part in evaluating loan applications, ensuring compliance, and driving quality underwriting decisions. With multiple openings available, we are looking for strong, dedicated professionals who are eager to contribute... 

Allied Universal®

Security Guard - Part Time Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture... 

General Motors

Technical Leader - General Assembly Bill of Equipment and Tools Job at General Motors

 ...requires the employee to be onsite three to five days a week or at the strategic suppliers. Primary work location will be the General Motors Global Technical Center in Warren, MI or potential travel to the GMNA assembly plants as needed (approximately 5%) The Role... 

Enterprisemed

Pain Management Nurse Practitioner - Sacramento California - Open to New Grads Job at Enterprisemed

 ...established pain management practice has an opening for a nurse practitioner in Sacramento, California. Join a supportive team of providers...  ...Compensation and Benefits: ~ Salary based on experience-New Graduates = $130K-$140K salary, experienced candidates = $140K-$170K...