Job Description

Join to apply for the CRM Systems Administrator - Salesforce role at Paycor . Get AI-powered advice on this job and more exclusive features. Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview The Salesforce.com Administrator manages Salesforce.com (CRM) on a day‑to‑day basis, responding to internal user change requests, project requests, and providing support for the Salesforce system. Supporting the CRM system includes working with business lines, users, and requestors, monitoring the database daily, adding/removing users, adding specific data elements, mass data manipulation, and other requested Salesforce daily administrative tasks. Responsibilities Responding, managing and assisting with the queue management for Salesforce requests from department leaders & users, documenting the request, and follow‑up. Define, develop, analyze and deliver dashboards, recurring business reports (monthly, quarterly, annually, etc.) and custom reports for the organization. Data upload, data manipulation, and data cleanup for mass adding/editing multiple records, layouts, deduplication. User management: adding/removing users; password resets, SSO login, other Salesforce user requests; managing permissions and profiles, sharing rules and access privilege maintenance. Evaluating, documenting and installing new Salesforce releases, providing training and support if required. Support of website and other system integrations, site testing, API connections, and automation technology tools. Perform other duties as assigned to support the team, Salesforce, Zuora platform, and the general purpose of the position. Qualifications Bachelor's Degree in Computer Science, Business or related discipline. 2 years of experience in Salesforce.com supporting sales or customer service, or Salesforce support with administrator level access. Salesforce Certified Administrator – Required. Salesforce Certified Advanced Administrator – Preferred. Salesforce Platform App Builder – Preferred. Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $64,700–$101,600 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience, which may result in total compensation outside of this range. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. What’s in it for you? We value your well‑being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more. We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best. We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career. We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard. We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you’re passionate about the role but don’t check every box, we still encourage you to apply. You might be the right fit – either for this position or another opportunity with us. Equal Opportunity Employer Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. #J-18808-Ljbffr Paycor

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