Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

LifeStance Health

Clinical Psychologist (PhD, PsyD) - Social Circle, GA Job at LifeStance Health

We are actively hiring talented Licensed Clinical Psychologists in Georgia, who are passionate about patient care and committed to clinical excellence. We offer Clinical Psychologists: ~ Sign-On Bonus!~ Full-Time W2 position. ~ Flexible work schedules. ...

MBK Real Estate

Concierge Job at MBK Real Estate

 ...Concierge page is loaded## Conciergelocations: CA - San Clemente: San Clemente Villastime type: Full timeposted on: Posted Todayjob requisition...  ..., and care-A supportive community team that encourages personal and professional growth and celebrates yoursuccess-A fun-... 

Fwdthink Llc

Full Stack Web Developer Job at Fwdthink Llc

 ...seeking a highly motivated and talented full stack web developer to design, develop, and maintain innovative...  ...modern front-end framework (e.g., React, Angular, Vue.js). Experience with back-end technologies (e.g., Node.js, Python, Ruby). Familiarity with relational... 

Tinker Federal Credit Union

Mortgage Servicer I Job at Tinker Federal Credit Union

 ...a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard. Tinker Federal Credit Union's Real Estate Lending department has an immediate opening for a Mortgage Servicer I position! This is an exciting opportunity to join... 

Alleviation Enterprise LLC

Direct Sales Representative Job at Alleviation Enterprise LLC

 ...well as conduct presentations for employee groups ranging from 5 to 50+. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities...