Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

Dexian

Senior Technical Recruiter (Deerfield) Job at Dexian

 ...As a Senior Technical Recruiter, you will be responsible for sourcing, screening, and interviewing top technical talent for a cutting-edge Tech Firm. You will also be responsible for developing and maintaining relationships with hiring managers, building a strong candidate... 

Pilot Company

Restaurant Assistant Manager Job at Pilot Company

 ...supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human...  ...Pilot Flying J is seeking highly-skilled, experienced Restaurant Assistant Manager to assist in running our high-volume, quick... 

SoftBank Investment Advisers

Vice President, Communications & Marketing Job at SoftBank Investment Advisers

Job Description About Softbank The SoftBank Group invests in breakthrough technology to improve the quality of life for people around the world. The SoftBank Group is comprised of SoftBank Group Corp. (TOKYO: 9984), an investment holding company that includes stakes...

U.S. Bankruptcy Court - District of CT

Chief People Officer Scale Culture & Talent (Remote) (Louisville) Job at U.S. Bankruptcy Court - District of CT

 ...A nonprofit scholarship organization is seeking a Chief People Officer to lead strategic HR functions, enhance organizational culture, and align workforce planning with growth. The ideal candidate should have over 15 years in talent management, be SPHR certified and possess... 

Ultimate Staffing

Banking ACH & Faster Payment Manager Job at Ultimate Staffing

 ...Job Description Banking ACH and Faster Payment Manager Ultimate Staffing Services is actively seeking a Banking ACH and Faster Payment Manager to join a dynamic team in SE Portland area. This position requires a skilled leader who can manage ACH and faster payment...