Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

Family Dollar

Family Dollar Store Associate Job at Family Dollar

 ...About the Role As a Family Dollar Store Associate, you'll be a vital part of our team, providing exceptional customer service and maintaining a clean and organized store. You'll work in a fast-paced environment, handling various tasks from stocking shelves to assisting... 

Central Michigan University

Assistant Football Coach Job at Central Michigan University

 ...Assistant Football Coach Posting Number: F-1014 College/Unit: Athletics Home Department: Department of Intercollegiate Athletics Employee Group: Athletic Coach (Faculty) Employment Status: Full-Time Position Type: 12 month Position Classification... 

Reel Security Corporation of Louisiana

TV/FILM INDUSTRY UNARMED SECURITY GUARDS - NEW ORLEANS AREA Job at Reel Security Corporation of Louisiana

 ...Job Description Job Description TV/Film Security Officer New Orleans, LA ???? $12.50/hr | $175 per 12-hour shift Overtime daily, no waiting for 40 hours! Why Join Reel Security? Reel Security Corporation of Louisiana is the leading provider of security... 

Herman N Logistics

CDL A Truck Driver - Family Dollar -- Home Weekly Job at Herman N Logistics

 ...CDL A Truck Driver Family Dollar $1,900 Weekly Guarantee can maue up to $2200 Home Weekly Warrensburg MO(Main base)! Can take truck home and get get loads basically everywhere! We're hiring CDL A drivers for the Family Dollar . This is a 100% touch freight... 

Disney Cruise Line

Automation Operator Job at Disney Cruise Line

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety ...