Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

Stride, Inc.

Associate Education Consultant Job at Stride, Inc.

 ...innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly...  ...of an Associate Education Consultant with MedCerts is to recruit prospective...  ...We are looking for someone that wants to work alongside amazing people while creating... 

Nirvana Healthcare Management Services

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese) Job at Nirvana Healthcare Management Services

 ...dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are...  ...Paid time off ~ Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed... 

Yellow Cab

★ Taxi Driver - Flexible Schedule (Part-Time / Full-Time) ★ Job at Yellow Cab

 ...of your schedule and earning potential? Join our team as a Taxi Driver, where you'll have the freedom to manage your own business...  ...positive experience \n Navigate efficiently using GPS systems or personal knowledge of the area, while adhering to traffic regulations... 

Hotaling & CO.

Director of Food Sales Job at Hotaling & CO.

 ...Balblair Whisky, Arran Whisky, Old Potrero Rye Whiskey, and more. Visit to explore our full range of brands. The Director of Food Sales will design and lead the execution of the go-to-market strategy for Hotalings new Food Division, scaling revenue from our existing... 

Lindt & Sprungli (North America) Inc.

Team Leader Sales, Target Job at Lindt & Sprungli (North America) Inc.

 ...where these principles drive our success.Position PurposeThe individual in this position will be responsible for leading the Target business team based in Minneapolis in supporting the Lindt & Sprungli USA longterm strategic vision for sustainable, profitable sales and...