Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

St. Thomas Aquinas High & Middle School

Head Football Coach Job at St. Thomas Aquinas High & Middle School

 ...About the Position: St. Thomas Aquinas is seeking a dedicated and knowledgeable Head Football Coach to join and help lead our football program. The ideal candidate will foster a culture of excellence, sportsmanship, and growth while helping student-athletes develop... 

Matlen Silver

Mechanical Design Engineer Job at Matlen Silver

 ...and product specialists to optimize designs for manufacturability. Utilizes CAD (Computer Aided Design) or CAE (Computer Aided Engineering) systems to model new designs and produce detailed engineering drawings. This is an individual contributor role that requires... 

FocusGroupPanel

Remote Data Entry Clerk Flexible Part-Time Job at FocusGroupPanel

 ...A flexible remote work platform is seeking a Data Entry Clerk for an entry-level position. This role allows for flexible working hours from the comfort of your home, ideal for individuals looking to supplement their income. No degree is required, but candidates should... 

PINE Advisor Solutions

Associate Director, Private Equity/Hedge Fund Controller Denver, CO (Denver) Job at PINE Advisor Solutions

 ...Director on PINEs Chief Financial Officer (CFO) Services team provides fractional CFO support and leads the administration of hedge and private equity funds, as well as asset manager relationships. This role oversees financial and accounting functions with a focus on accuracy... 

Marriott International Inc

Spa Concierge Job at Marriott International Inc

 ...Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge...