Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

Whole Foods Market

Prepared Foods Cook / Food Production - Full Time Job at Whole Foods Market

 ...Job Description A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful...  ...initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required... 

United Parcel Service

Driver Helper Job at United Parcel Service

 ...seasonal position involves lifting packages up to 70 pounds and working variable shifts, including weekends and holidays. No prior experience is needed, and the role offers weekly pay with potential for growth within the company. Seasonal Driver Helper As a driver... 

RQ Construction

Mechanical and Piping Insulator Job at RQ Construction

 ...significant work at Kings Bay Naval Submarine Base in Georgia. Position Summary We are seeking experienced Mechanical & Piping Insulators to join our self-perform team for ongoing work at Kings Bay Naval Submarine Base. This role involves applying insulating... 

Renewable Solar

Journeyman Electrician Job at Renewable Solar

 ...roughly 150 personnel. Renewable Solar is seeking a Journeyman Electrician to support this growing workload. In this role, you will...  ...Type : Full-time Pay Frequency : weekly Required travel : 20% Renewable Solar, Inc is an Equal Opportunity/Affirmative... 

ONE PAW AT A TIME

Pet Groomer Job at ONE PAW AT A TIME

Job Description Job Description I have a super busy salon. I need a trained pet groomer. Full time employment w benefits ,vacation, and paid holidays, minimum to start progressive pay to follow .401 k also available