Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

V25IVHpXWDFNUlBiT3lBRXg1NjJFaGFzNFE9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours, Shift work, Night shift,

Similar Jobs

TradeJobsWorkforce

Costco Meat Cutter Job at TradeJobsWorkforce

Now hiring an experienced Costco Meat Cutter to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain efficiency and service quality. Perks include competitive pay, flexible schedules, hands...

Wellstar Health Systems, Inc.

Registered Nurse (RN)- Acute Care-Surgical/Ortho/Trauma -FT Nights Job at Wellstar Health Systems, Inc.

 ...(United States of America) Job Summary: The RN Clinical Nurse is a proactive member of an interdisciplinary team of licensed...  ...preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and... 

State of Delaware

Mediation/Arbitration Officer Job at State of Delaware

 ...Introduction Family Court's mission is to provide equal access to justice for the families and children under its jurisdiction in...  ...agreement and submits to judge for an approval. Acts as hearing officer for delinquent/criminal complaints; conducts fact finding... 

Tiffany & Co.

Industrial Performance Analyst Job at Tiffany & Co.

The Industrial Performance Analyst at Tiffany & Co. in New York will transform data into actionable insights, supporting strategic priorities across the organization. The role involves developing performance reports, optimizing workflows, and leading cross-functional projects... 

The Walsh Group

Excavator Operator Job at The Walsh Group

Overview: Archer Western Construction-Snell JV, a member of The Walsh Group is currently seeking an Excavator Operator for the Atlanta Region, GDOT I-285 I-20 East Interchange Project , in Decatur GA . The Excavator Operator's primary function is to operate...