Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

AJF Inspections

Home Inspector Job at AJF Inspections

 ...Residential Inspector of America (RIA) is a rapidly growing family-owned company that has been serving the Atlanta market since 1989, conducting...  .... Proven experience in property inspection or a related field, with an understanding of structural and mechanical systems.... 

Sound Investment AV

Class A, B or C Truck Driver with 3+ years XP w/Straight Trucks in Chicago Job at Sound Investment AV

Class A, B or C Truck Driver with 3+ years XP w/Straight Trucks in Chicago We are in search of Class A, B or C Truck Driver's with an active medical card and valid driver's license. The ideal candidate with be punctual, flexible, have excellent communication, be able to... 

Columbus McKinnon

Assembler Job at Columbus McKinnon

 ...to order cell. The primary focus of this position will be on assembling components for conveyors using a variety of hand tools. Work...  ...A team player with excellent communication skills. Basic computer, measurement, and math skills. Mechanical aptitude and blueprint... 

Earthwise Environmental Solutions LLC

Heavy-Duty Diesel Mechanic Job at Earthwise Environmental Solutions LLC

 ...Heavy-Duty Diesel Mechanic Job Title: Heavy-Duty Diesel Mechanic $25.37 to $30.00 Job Summary: The Heavy-Duty Diesel Mechanic is responsible for inspecting, diagnosing, maintaining, and repairing a variety of heavy-duty vehicles and equipment used... 

Voidpet

Concept Illustrator Job at Voidpet

 ...are developing a signature hybrid style that blends anime draftsmanship with sharp, modern graphic design. We are looking for an illustrator who can build on existing character sheets, rough animations, and supplemental references to create strong cinematic moments for...