Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Amazon.com Services LLC

Inventory Planner, Amazon Prime Air Job at Amazon.com Services LLC

 ...forecasting demand, and optimizing stock across the Prime Air fulfillment network. Export Control License: This position may require...  ...with applicable laws and regulations. Placement is contingent on Amazons ability to apply for and obtain an export control license on... 

Midland States Bank

Banking Center Manager Job at Midland States Bank

At Midlands Bank, we pride ourselves on delivering unparalleled banking solutions crafted for both individual clients and businesses. As a leader in our industry, we are looking for a dedicated Banking Center Manager to oversee the operations and growth of our local banking... 

XPO

Director, Human Resources Job at XPO

 ...sound judgment. Support selection and assessment for hourly and salaried roles, ensuring compliant, fair and technology-enabled hiring practices. Drive succession planning and performance management using workforce data, coaching methods, and predictive insights;... 

Ryder

Truck Driver CDL Class B Home Daily Job at Ryder

 ...Position Description Immediate opening for a SOLO Class B CDL Truck Driver and we want the right Trucker to join us at Ryder in Chester,...  ...0 mile radius of Chester NY - Including 5 Boroughs Route: Home Daily with 1 night out a week Tractor Type: Straight Trucks... 

Centrifuge Media, Inc.

Event Coordinator Job at Centrifuge Media, Inc.

 ...The Centrifuge Media Event Coordinator collaborates with our Account Managers (AM), Project Managers (PM), and other internal team members to ensure client events, objectives, and service needs are being met. Essential Job Functions: *Ensures deliverables (event specs...