Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

AccorHotel

Concierge at AccorHotel San Francisco, CA Job at AccorHotel

 ...Concierge job at AccorHotel. San Francisco, CA. Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world...  ...are prepared to their liking by warming rooms and adding personal touches Meet, greet and escort guests as required Take lead... 

Verwise Credit Union

Member Services Representative Job at Verwise Credit Union

 ...partner to address needs. Assists in outbound call efforts by reviewing, updating and calling on...  ...experience in a financial institution, call center or related field preferred. Variable shifts may include weekday, evening or weekend hours. Extended periods of... 

CRH

Class A Truck Driver Job at CRH

 ...of aggregates, asphalt, and ready-mixed concrete in Anaconda, Butte, Great Falls and Helena...  ...issues. Be able to ingress and egress truck by navigating 2 steps with grab bars present...  ...communicate well with Supervisors, Truck Drivers, Heavy Equipment Operators and other... 

Stellar Energy Americas Inc

Electrical Field Service Lead Job at Stellar Energy Americas Inc

 ...Description Job Description FIELD SERVICES Electrical Field Service Lead Position Type:...  ...electrical authority on-site, ensuring projects are executed safely, on time, and in...  ...drawings provided by Engineering. Manage startup and commissioning of electrical... 

Snelling - Louisville, KY

Chemical Operator Job at Snelling - Louisville, KY

 ...Job Description Job Description Position: Chemical Operator Industry: Recycling Job Type: Direct hire Location: Louisville...  ...ethanol from beverage and waste streams delivered to the plant. The Chemical Operator should be able to work independently...