Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Core-Mark

Delivery Driver CDL-A Job at Core-Mark

 ...Job Description Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing... 

US Stone Industries

Licensed Master Electrician Job at US Stone Industries

*Job Overview* We are seeking a highly skilled and licensed Master Electrician to oversee and execute electrical projects within our limestone fabrication plant. The ideal candidate will possess extensive electrical experience, including blueprint reading, schematics... 

Hydrite Chemical USA

Chemical Process Operator Job at Hydrite Chemical USA

 ...f irst day of the month following hire date. JOIN A TOP WORKPLACE - PROCESS OPERATOR The primary purpose of this position is to be responsible for the operation of chemical processes (adjusting variables such as temperature, pressure, feed rate, sampling, etc... 

ECHN

Admissions Nurse Job at ECHN

POSITION SUMMARY: Provides intermittent nursing service to patients in their homes under a plan of care established in collaboration with...  ...with dress code. f)### Capable of precepting new nurses and students. g)## Functions as a team member with consideration for all staff... 

Aspire Health Partners

Facility Maintenance Job at Aspire Health Partners

Job Description Job Description Engineer II (Maintenance) Pay Rate:$15 Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations...