Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Dexian

Python Developer Job at Dexian

 ...Job Description Job Summary: Dexian is seeking a Python Developer for an opportunity with a client located in Charlotte, NC....  ...thinking and an aptitude for solving problems with technology Experience of using design and architectural patterns Design and development... 

Vorkis Knows What Employer Wants

Angular developer Job at Vorkis Knows What Employer Wants

 ...We are seeking a skilled and motivated Experienced Angular Developer to join our team. As a key member of our development team, you will...  ...Nice to Have: Knowledge of back-end technologies (e.g., Node.js, Java Spring Boot). Experience with unit testing frameworks... 

Helen Ross McNabb Center

Reimbursement Specialist Job at Helen Ross McNabb Center

 ...Job Description Job Description Reimbursement Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where... 

Toolworks

On-Call Job Coach Fluent in American Sign Language (ASL) Job at Toolworks

 ...'s independence and inclusion. Key Responsibilities : Deliver culturally competent job coaching services in fluent American Sign Language (ASL) , tailored to Deaf clients' needs and communication preferences. Apply a strong understanding of Deaf culture and... 

Avera Health

Certified Registered Nurse Anesthetist (CRNA) Job at Avera Health

 ...productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of...