Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Dairy Queen

Cake Decorator Job at Dairy Queen

 ...Experience required. Decorate cakes of all colors and designs. Come up with new and innovative designs to help increase cake sales. Flexible hours. 24-30 hours needed per week. Dairy Queen (DQ) franchisees, employees and crew members have been focused on creating... 

Cleveland Clinic

Urogynecology Opportunity - Cleveland Clinic Florida, Weston Campus Job at Cleveland Clinic

 ...Urogynecology Opportunity Cleveland Clinic Florida, Weston Campus Join a Leading Obstetrics & Gynecology Team with Regional Collaboration Across South Florida Cleveland Clinic Floridas Obstetrics and Gynecology Institute is seeking a Board Certified or Board... 

Jewish Long Beach

Group Fitness Instructor Job at Jewish Long Beach

Job Description Job Description About the Role: We are seeking an energetic, reliable, and experienced Group Fitness Instructor to join our team as a substitute instructor , with the possibility of transitioning into a regular teaching schedule. The ideal candidate...

EDUCATION THROUGH MUSIC INC

Music Teacher Intern Job at EDUCATION THROUGH MUSIC INC

Education Through Music (ETM), a nonprofit organization dedicated to bringing structured music education to under-resourced schools, is...  ...and motivated Music Teacher Interns. Our interns will assist in implementing comprehensive music programs in alignment with ETM... 

PREMIER CABINETS AND CLOSETS LLC

Cabinet Finisher Job at PREMIER CABINETS AND CLOSETS LLC

 ...Description Job Summary: We are seeking a skilled Cabinet Finisher with at least 3 years of experience to join our team. The ideal...  ...are essential for this role. Key Responsibilities: Prepare wood surfaces for finishing, including sanding, filling, and...