Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Powderbulksolids

Campbell's Co. Appoints New President/CEO Job at Powderbulksolids

 ...career, he was executive vice president and chief financial officer for Education Management Corp., and a managing director at Goldman Sachs in the merchant banking division. It is a tremendous honor to have been selected by the Board to lead this iconic company, said... 

Setup Winks

Events Assistant Job at Setup Winks

 ...Description Description Setup Winks is seeking a highly organized and detail-oriented Events Assistant to join our dynamic team in Chicago. The ideal candidate will assist in the planning and execution of corporate and social events, ensuring they run smoothly and meet... 

Pilgrim's

RN Nurse - (SIGN ON BONUS) Job at Pilgrim's

Description At Pilgrims, Safety Is A Condition , which means the safety of our team members comes first - always. In this key role, you'll serve as the first point of care for employees, providing both routine and emergency medical attention for work-related...

AmeriPharma

Pharmacist Intern - MedBox Job at AmeriPharma

 ...Pharmacist Intern AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people... 

Comfort Keepers - Gulfport, MS

In Home Caregiver Job at Comfort Keepers - Gulfport, MS

Job Description:We are a non-medical home care agency that serves the Central Mississippi area. We are a company that values our people...  ...1 year of experience preferred but not necessaryIf you are looking for work as a Caregiver or as a CNA please apply today!