Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

FAR INSPECTIONS

Flexible Mortgage Field Services Inspector Job at FAR INSPECTIONS

 ...A leading inspection company is looking for a Mortgage Field Services Inspector to perform residential occupancy verifications for mortgage lenders. This entry-level role offers flexible scheduling with the potential to earn $30-$40 per hour depending on inspection volume... 

Lee Health

PRN Student Nurse Apprentice Job at Lee Health

 ...care duties under the guidance and direction of the Registered Nurse. Responsible for implementing components of the plan of care through...  ...and/or Additional Requirements Enrolled as a Nursing Student in an accredited Registered Nurse program or approved Licensed Practical... 

Connect Staffing

Box Truck Driver Class C Job at Connect Staffing

 ...MUST HAVE AT LEAST 3 YEARS OF RECENT EXPERIENCE AS A BOX TRUCK DRIVER Connect Staffing is seeking an experienced Box Truck Driver to...  ...Driver, Non-CDL Driver, Straight Truck Driver, or Truck Driver Class C is a big plus Benefits Affordable health and dental plans... 

The Walsh Group

Excavator Operator Job at The Walsh Group

Overview: Archer Western Construction-Snell JV, a member of The Walsh Group is currently seeking an Excavator Operator for the Atlanta Region, GDOT I-285 I-20 East Interchange Project , in Decatur GA . The Excavator Operator's primary function is to operate... 

Landry's

Cage Cashier Job at Landry's

Cage Cashier A Cage Cashier is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company goodwill. This role also sells gambling...