Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Noblesoft Solutions

Python Developer (Jacksonville) Job at Noblesoft Solutions

 ...REQUIREMENTS: Experience with unit testing, release procedures, coding design and documentation...  ...Information Technology solutions using Python Responsible for documentation of the...  ...reviews and maintenance of internally developed applications, evaluation and performance... 

Wright Construction Group LLC

Quality Control Manager (QCM) Job at Wright Construction Group LLC

 ...Job Description Description: Position Summary: Wright Construction Group is seeking a detail-oriented and experienced Quality Control Manager (QCM) to oversee quality assurance and control processes on federal and government-funded construction projects. The QCM... 

Lallaks Delivery Service

Commercial Driver's License A/B Truck Driver Job at Lallaks Delivery Service

 ...Job Description Job Description We are seeking a skilled and reliable Truck Driver to join our team. The ideal candidate will have experience in various types of truck driving, including but not limited to tractor-trailer, flatbed, and refrigerated trailer operations... 

Terra Contracting Inc

Heavy Equipment Mechanic Job at Terra Contracting Inc

 ...Job Overview Are you an experienced Heavy Equipment Mechanic with the skills to keep a hardworking fleet field-ready? Terra Contracting Inc. is searching for a skilled and proactive mechanic to join our team. In this vital role, you'll maintain, repair, and diagnose... 

The Prairie School

Substitute Teacher: 2025-2026 School Year Job at The Prairie School

 ...Description Job Description During the school year, the Substitute Teacher will take the place for the primary teacher during their...  ...Possess evidence of other adequate preparation, background, or experience as determined by the Division Head. Manage the classroom...