Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

CHEF360 Catering

Event Staff Job at CHEF360 Catering

 ...CHEF360 Catering in Greer, SC is looking for incredible event staff to join our incredible team! We are conveniently located at 130...  ...Food!", and we need staff who believe in customer service and hospitality above all else. Candidates must possess a strong work ethic, integrity... 

AutoZone

Warehouse Associate Weekend Shift Job at AutoZone

 ...customer service in our state-of-the-art distribution centers. No experience? No problem! We provide comprehensive training to set you up...  ...: Prior experience operating Power Industrial Equipment like forklifts, electric pallet jacks, reach trucks and stackers.... 

Amazon Flex

Amazon Delivery Driver - Flexible Shifts - Earn $18.50 - $21.00/hr Job at Amazon Flex

 ...Job Description Amazon delivery partner opportunity Earn $18.50 - $21.00/hr What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays... 

NFI Industries

Dedicated Truck Driver CDL A Job at NFI Industries

 ...NFI driver expectations and requirements: Perform all duties safely and responsibly. Follow all federal and/or state laws, regulations...  ...: MI, IN, OH, PA, KY CDL Class: Class A NFI Division: Dedicated Recruiter: Kyle @(***) ***-**** NFI Basic Driver... 

FMI

Performance Analyst Job at FMI

 ...strategies, strengthen their businesses, and achieve their goals in a rapidly changing world. FMIs Performance Practice is seeking a high-energy, self-motivated analyst to join our consulting team. In this role, you will engage in a range data analytics activities to...