Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Pyramid Consulting

Registered Nurse (RN) - Perioperative Job at Pyramid Consulting

 ...Job Description Pyramid Consulting is seeking a Registered Nurse (RN) Perioperative for a nursing job in Smyrna, Georgia. Job...  .... Serve as a preceptor or mentor to nurses, staff, or students as needed. Contribute to evidence-based practice, research,... 

Kelly

Substitute Teacher/ Paraeducator Job at Kelly

 ...Substitute Teacher/ Paraeducator Oreland, PA, US Education Bachelors Degree Per Diem, Temporary $150.00 Daily Entry Level...  ...Substitutes In School District Of Springfield Township. No Previous Experience Is Required! Remember that educator who made a difference... 

Prospect Infosystem Inc

CRM Project Manager Lead IT Integrations & Salesforce Job at Prospect Infosystem Inc

 ...A technology solutions provider in Madison, Wisconsin is seeking a CRM Project Manager. The role demands extensive experience in project management methodologies and managing large-scale IT projects, specifically in vendor coordination and data migration. Ideal candidates... 

Healthcare Services Group, Inc.

Laundry Attendant Job at Healthcare Services Group, Inc.

 ...Job Description Job Description Overview: Role: Laundry Worker Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facility.... 

SouthCoast Health

Public Safety Officer I Job at SouthCoast Health

 ...why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Officer I Hours: 40hrs Shift:Night shift with weekend and holiday rotation; 11:00pm - 7:00am Location: Tobey Hospital...