Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Alleviation Enterprise LLC

Direct Sales Representative Job at Alleviation Enterprise LLC

 ...well as conduct presentations for employee groups ranging from 5 to 50+. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities... 

Joliet Junior College

Campus Safety Officer Job at Joliet Junior College

 ...Position Title: Campus Safety Officer Job Description: POSITION TITLE:Campus Safety Officer STATUS:Part time DEPARTMENT: Campus Police DIVISION: President's Office CLASSIFICATION: Non-exempt UNION: TOSSC REPORTS TO: Chief of Police through... 

CONFECTIONARY CUPBOARD

Cake Decorator Job at CONFECTIONARY CUPBOARD

 ...Confectionary Cupboard is looking for an experienced cake decorator with fondant skills to join our 8 person strong team. We are located on 7300 Center St, Mentor, Ohio. Our ideal candidate is attentive, punctual, and has reliable transportation. Approximately 30 hours... 

Lauber Business Partners (Fractional/Interim Leadership, Con...

Manager of Investments Job at Lauber Business Partners (Fractional/Interim Leadership, Con...

 ...direct hire role, you'll be at the forefront of strategic and tactical asset allocation, manager selection, and due diligence for hedge funds and private equity. This role involves direct interaction with leadership and occasional presentations to clients, authoring... 

Rivers Casino

Senior Cage Cashier Job at Rivers Casino

Senior Cage Cashier Provides a high level of guest service while adhering to established department and property policies and procedures while working in the Cage and other Cage related areas. Shift Availability: Grave: 6:00 PM - 2:00 AM, 7:00PM - 3:00AM, 8:00 PM...