Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

Equinox

Personal Trainer, High Line Job at Equinox

 ...Job Description Job Description What makes Personal Training with Equinox stand out? Equinox is proudly recognized as the industry...  ...Institute. For over twenty years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe,... 

DW Simpson

Pricing Actuary - REMOTE Job at DW Simpson

 ...structure improvements, build GLM/ML models, and support product and underwriting with rate indications. The ideal candidate would be a student actuary, ACAS, or career ACAS with 3+ years of actuarial experience, strong knowledge of data analysis &forecasting methods, and... 

Sol-Millennium Medical Group

Salesforce Administrator Job at Sol-Millennium Medical Group

 ...facilities in twelve countries, including R&D hubs in Switzerland and China. Role: We are seeking a skilled and motivated Salesforce Administrator to support and enhance our Salesforce ecosystem, drive adoption, and empower our commercial teams. The ideal candidate... 

Harmons Grocery

Print Production Manager Job at Harmons Grocery

 ...aspects of operations for the PrintShop including scheduling, production, billing, customer service, cost management, and sourcing of materials. This person is also responsible for the coordination of printing through third party vendors when a project is beyond the... 

Shades of Grey HR

Hotel Housekeeper Job at Shades of Grey HR

 ...Location: Sidney, OH Pay Rate: $11/hr Job Type: Full-Time Position Summary Are you someone who takes pride in creating clean, welcoming spaces? Were hiring three full-time Housekeepers to help maintain the cleanliness and comfort of our facility. In this...