Customer Technical Support, Associate (Part-time Weekend) Job at Peraton, Nebraska

V0huVnkyN3lQQjdTTUNJT3c1T3dGUmF1NUE9PQ==
  • Peraton
  • Nebraska

Job Description

Responsibilities

Peraton is hiring a Part-time Weekend Day Customer Technical Support, Associate for USSTRATCOM/J6 at Offutt AFB, Nebraska

What you will do:

  • Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolution in minimum time to meet Service Level Agreements.
  • Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
  • Drives product supportability.
  • Coordinates customer service activities with other internal functions.
  • Designs and maintains customer databases.
  • Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.

Qualifications

What you will need:

  • HS Diploma or GED with 3 years of relevant work experience
  • Must be familiar with MS products, O365, Outlook email, basic desktop  troubleshooting
  • Certifications:
    • CompTIA A+, Network+ or Security+ certifications required within 6 months for hire.
  • Secret clearance

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$30,000 - $48,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Part time, Work experience placement, Immediate start,

Similar Jobs

A Hiring Company

Talent Acquisition Specialist Job at A Hiring Company

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Talent Acquisition Specialist US-MS-Oakland Job ID: 2025-8068 Type: Regular Full-Time # of Openings: 1 Oakland Plant Overview As a Talent... 

Sapsol Technologies Inc

Remote Project Coordinator - Entry Level (Agile/PM Tools) Job at Sapsol Technologies Inc

A technology consulting firm is seeking a Project Coordinator ideally suited for candidates transitioning into the technology field....  ...and issue resolution. Candidates must have training in project management tools and be prepared for certification examinations. Strong... 

C.R. England

CDL-A Regional Truck Driver Job at C.R. England

 ...Eastern Mid-Atlantic region (NC, VA, MD, PA, DE, DC, WV). Valid CDL-A plus 3+ months of Class A CDL experience required This lane...  ...Safe and On-Time Mileage Bonus (Up to 3% of mileage pay) Drivers must live within a 50 mile radius of their home terminal and have... 

Farm Job Search

Hog Herdsman / Farm Equipment Operator Job at Farm Job Search

 ...Hog Herdsman / Farm Equipment Operator (6156) Location: Minnesota JobNumber: 6156 Hog Herdsman / Farm Equipment Operator position available on a 2000 acre, 5000 head finish hog operation in south center Minnesota. Duties will include: doing hog chores, hog barn... 

Solvet

Pharmacy Tech Job at Solvet

 ...Description Job Description Solvet is searching for up to three Pharmacy Technicians to provide medication support services a federal...  ...equivalent Minimum 1 year of relevant experience (pharmacy tech, medical assistant, EMT, LVN, etc.) CPR certification (AHA or...