Dispatcher Job at Gus Perdikakis Associates, Charlotte, NC

V24vVnhtVHhPQlRXTnlNTnhwdTJHQmFxNUE9PQ==
  • Gus Perdikakis Associates
  • Charlotte, NC

Job Description

Position : Enterprise Security Command Center (ESCC) Console Operator

Protect People. Safeguard Property. Stay Ahead of the Threat.

Are you ready to be the frontline defense in an ever-evolving security landscape? The Enterprise Security Command Center (ESCC) is looking for highly motivated, sharp-thinking Console Operators who thrive in fast-paced environments and are committed to operational excellence. This is not your average security job—this is mission-critical work that protects an enterprise footprint.

As an ESCC Console Operator, you’ll monitor complex electronic security systems, respond to alarms, manage high call volumes, and maintain situational awareness across a dynamic enterprise environment. Your decisions matter—and can make all the difference.

What You’ll Do:

  • Monitor alarm panels, intrusion detection systems, badge access, and video surveillance.
  • Respond swiftly and accurately to security incidents, calls, and access requests.
  • Grant gate and facility access with proper validation and protocol.
  • Maintain detailed logs and create incident reports.
  • Perform basic investigations including video reviews and internal follow-ups.
  • Support enterprise communications through mass notifications and incident updates.
  • Use multiple software platforms for data entry and system management.
  • Assist with administrative tasks and support shift operations as assigned.

Requirements:

  • A background working in a Security Operations Center, 911 Dispatch, Law Enforcement, or first responder role.
  • Note: Candidates with 911 dispatch or command center experience tend to excel in this role.
  • Technical support for physical access control systems (e.g., AMAG Symmetry)
  • Preferred: Degree in Criminal Justice or related field and 3–5 years relevant experience.
  • Must pass a background check and drug screening.
  • Must be flexible—weekends, holidays, and shift changes may be required.
  • Must complete 4–6 weeks of training on 1st Shift before moving to assigned shift.

Logistics:

-Location: Charlotte, NC (onsite)

- Shifts Available:

  • 1st Shift: 6:00 AM – 2:00 PM
  • 2nd Shift: 2:00 PM – 10:00 PM
  • 3rd Shift: 10:00 PM – 6:00 AM
  • Days: Monday–Friday, Tuesday–Saturday, or Wednesday–Sunday

Job Tags

Holiday work, Flexible hours, Shift work, Night shift, Weekend work, Sunday, Day shift, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Sperasoft

Lead Concept Artist Job at Sperasoft

 ...organized, quality-checked and ready to be submitted to client review in-time Participates in the establishment of short and long-term artistic goals Responsible for identifying and recommending areas of artistic growth of each artist of his team Fully aware of the... 

Hireblazer

Senior PeopleSoft FSCM ERP Developer Job at Hireblazer

 ...Title: Senior PeopleSoft FSCM ERP Developer Duration: 12 Months (3 Years Extension) Location: Austin, Texas 78751. The working position is Hybrid - On Site and Telework Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location... 

Banco Sabadell, Miami Branch

Corporate Lending Analyst Job at Banco Sabadell, Miami Branch

 ...professional performance and quality. In the United States, Sabadell has operated with an International Full Branch since 1993. We offer Corporate Banking services to international companies in the American market, and Private Banking services primarily to Latin American high... 

KE Camps

Summer Day Camp Director Job at KE Camps

KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we... 

Zen Educate

Behavior Technician (TA) - School Based Job at Zen Educate

Job Description Advance Your Career in Education If youre experienced in behavior management and motivated to support student success, this is your opportunity to grow. Were hiring Behavior Technicians (TAs) for the 20252026 school year to work directly with students...