Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

V252VXlHbjdPaC9RT3lFSXlacTdHUnl0NHc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.
Key Responsibilities
  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.
Requirements
  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.
Benefits

Competetive Salary, commission , Schedule Flexibility GLOBAL PACIFIC SUPPORT

Job Tags

Local area, Shift work, Afternoon shift,

Similar Jobs

Ethos Veterinary Health

Neurology Veterinary Technician or Assistant, AVSE Job at Ethos Veterinary Health

 ...Alpharetta Veterinary Specialty + Emergency in Alpharetta, GA is hiring a full-time...  ...Veterinary Technician or Experienced Veterinary Assistant to join our outstanding Neurology team...  ...Surgeon Compensation: Based on experience and licensure, starting at $ 25.00 - $3... 

Happy Camper

Social Media Coordinator Job at Happy Camper

 ...time. We are known for our art-inspired spaces that are great for social gatherings. Our restaurants are wall to wall with lights, murals...  ...in an organization with a mission that has real positive social impact, in addition to aggressive business goals.The Social Media... 

Barrett Petfood

Terminal Tractor Driver Job at Barrett Petfood

 ...Job Description Job Description Join Barrett Petfood as a Full-Time Yard Dog Driver in Little Falls, Minnesota, where your driving skills meet the vibrant culture of our manufacturing environment! Enjoy the thrill of driving in a fast-paced yet fun atmosphere, ensuring... 

Rebecca Everlene Trust Company

2D Concept Artist Job at Rebecca Everlene Trust Company

 ...variety of ages that are divided into specific subsets to enhance learning experiences.Job Description As a 2D Concept Artist, you will work with the Art Director and Creative Leadership to shape the visual style of mobile games. Youll use your skills in storytelling... 

Virginia Legal Aid Society Inc.

Housing Attorney Job at Virginia Legal Aid Society Inc.

 ...Virginia Legal Aid Society seeks housing attorney positions serving the Suffolk area. Full-time and part-time considered. Please see Employment Opportunities at vlas.org for details. Attorneys with 2 years practice in other states can practice for legal aid in VA without...