Job Description

Position Summary:

The Field Service Coordinator oversees the deployment and performance of our field team. In this role, you will be responsible for assigning tasks, coordinating with the agents and lead field coordinator to ensure jobs are completed promptly and effectively.

Essential Duties and Responsibilities:

• Performing administrative tasks, such as data entry-related tasks, including responding to emails, updating, mailing, and storing.
• Routing and dispatching field agents to predetermined locations.
• Review data for completeness and accuracy.
• Manage filing and routing of source documents after entry.
• Update data in appropriate databases accurately and timely to avoid backlogging.
• Resolving any issues or conflicts that arise during field service.
• Identify and resolve on-site issues, adapting to changing circumstances.
• May have to work in the field.

Job Qualifications:

• High School graduate or GED equivalent.
• Be willing to work overtime and over the weekends at times if needed.
• Strong, effective communication skills, verbal and written.
• Must be proficient in Microsoft Office Suites.
• Ability to communicate effectively with others- both verbally and written.

Schedule/Location:

• In Office: Oakland, CA (20% travel required)
• Schedule: Monday-Friday 8:00am-4:30pm

About First Legal:

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Job Tags

Work at office, Monday to Friday, Weekend work,

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