Job Description

At Fresh Coat, we are committed to the success of our franchisees by providing top-tier support, guidance, and resources. We believe in empowering entrepreneurs to reach their fullest potential through effective onboarding, continuous education, and strategic coaching. As we continue to grow, we are seeking a passionate and experienced Franchise Business Coach to join our dynamic team.

As a Franchise Business Coach, you will play a pivotal role in supporting and guiding franchise owners in business operations, financial performance, and ongoing development. Your expertise will help franchisees overcome challenges, optimize performance, and drive business growth. This position requires a strong coaching mindset, business acumen, and a results-driven approach to ensure franchisees thrive.

Key Responsibilities

Business Development & Coaching

• Provide one-on-one coaching and strategic guidance to franchisees to help them overcome obstacles and maximize profitability.
• Support franchise owners in business development, financial management, and customer service best practices.
• Equip franchisees with key resources and tools to drive success and sustainability.

Performance & Financial Guidance

• Review key metrics such as profit goals, labor, materials, and close rates, ensuring franchisees stay on track.
• Act as a partner in accountability, helping franchisees set and achieve their business goals while troubleshooting roadblocks.
• Monitor key performance indicators (KPIs) and develop tailored action plans to drive continuous improvement.
• Review P&L statements, financial performance, and operational metrics, ensuring franchisees meet financial and branding obligations.

Strategic Growth & Best Practices

• Hold franchisees accountable to their business plans while identifying opportunities for growth and process improvement.
• Implement best practices and innovative strategies to enhance the franchisee coaching experience.
• Provide insights and recommendations to improve operations and optimize business performance.

Collaboration & Relationship Building

• Serve as a trusted advisor to franchisees, building strong relationships to foster long-term success.
• Work closely with marketing, operations, and support teams to ensure seamless and cohesive franchisee experience.
• Act as a brand ambassador, reinforcing company values and operational standards.

Qualifications

Experience: 3-5 years in business coaching, franchise development, or multi-unit operations.

Education: Bachelor’s degree in business, Finance, or a related field preferred. Coaching/training certifications are a plus.

Skills:

• Strong communication and interpersonal skills with the ability to motivate and guide franchisees.
• Excellent problem-solving and strategic thinking abilities.
• Financial acumen to assess performance and provide data-driven recommendations.
• Proficiency in business coaching tools, CRM systems, and performance tracking technology.
• Language: Bilingual (Spanish-speaking) preferred

Why Join Fresh Coat?

• At Fresh Coat, you'll be part of a fast-growing, supportive team that values innovation, collaboration, and professional development. If you are passionate about coaching entrepreneurs, driving business success, and making a real impact, we’d love to hear from you!

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