Fraud Analyst Job at Apex Systems, Raleigh, NC

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  • Apex Systems
  • Raleigh, NC

Job Description

Our client is seeking multiple Debit Fraud Technicians to join their team onsite in Raleigh, NC. This role will work fully onsite from 8:30am - 5:30pm.

This project aims to process and investigate bank transactions. If a bank member reports a charge that isn't theirs, the Debit Fraud Tech will handle the transaction from that point.

Responsibilities:

  • Process and investigate fraudulent transactions.
  • Conduct initial reviews, disputes, and enter credits or escalate for higher-level review.
  • Perform data entry and maintain tracking systems.
  • Work in a fast-paced, open environment.

Required Skills & Technologies:

  • Financial or customer service experience.
  • Data entry experience.
  • Ability to work in a fast-paced environment.
  • Cards experience is helpful but not required.

Soft Skills/Team Culture:

  • Strong work ethic.
  • Ability to work on a computer.
  • Self-motivated and able to work independently.

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