Job Description
Our client is seeking multiple Debit Fraud Technicians to join their team onsite in Raleigh, NC. This role will work fully onsite from 8:30am - 5:30pm.
This project aims to process and investigate bank transactions. If a bank member reports a charge that isn't theirs, the Debit Fraud Tech will handle the transaction from that point.
Responsibilities:
- Process and investigate fraudulent transactions.
- Conduct initial reviews, disputes, and enter credits or escalate for higher-level review.
- Perform data entry and maintain tracking systems.
- Work in a fast-paced, open environment.
Required Skills & Technologies:
- Financial or customer service experience.
- Data entry experience.
- Ability to work in a fast-paced environment.
- Cards experience is helpful but not required.
Soft Skills/Team Culture:
- Strong work ethic.
- Ability to work on a computer.
- Self-motivated and able to work independently.
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