Job Description

Job Description

Job Description

We are seeking a highly detail-oriented and customer-focused Front Office Coordinator & Title Clerk. As a key member of our team, you’ll play an essential role in keeping our operations running smoothly while delivering top-notch customer service. We value hard work, attention to detail, and a positive attitude. When you join us, you’ll become part of a supportive team where your contributions are appreciated.

• Assist or direct customers by phone, walk-in, or email in a courteous and professional manner using the "customers come first" philosophy.
• Perform general clerical duties, including data entry, filing, and scanning.
• Maintain files and documents in an organized manner.
• Assist in making payments from customers.
• Send emails for collection efforts on a weekly basis.
• Perform monthly inventory of office supplies and first aid needed; refill, stock, and organize as supplies arrive.
• Keep track of staff credit card receipts and ensure all receipts from the monthly statement are accounted for.
• Assist with administrative tasks or special projects as needed to support office operations.
• Keep your area and lobby clean and organized.

• Process vehicle sales folders, ensuring all necessary documents are complete and accurate.
• Prepare and submit title and registration paperwork in a timely manner.
• Maintain, organize, and audit records, files, and documentation related to vehicle sales.
• Coordinate with sales and dispatch teams to ensure smooth and efficient transactions.
• Perform monthly audits on sales folders.

• Prior experience in clerical work, reception, or automotive title processing is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Must be dependable, punctual, and professional.
• High attention to detail and accuracy.
• Ability to handle multiple tasks in a fast-paced environment.

• Competitive pay based on experience.
• Opportunities for growth and advancement.
• Supportive and team-oriented work environment.
• Paid personal time off and holidays.
• Health & Dental Insurance are available.

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