German-speaking Customer Support Representative Job at Cross Border Talents, Malta

WDN2UnhtcjNQQjdhTVNNTHhaMnlHUm1pNFE9PQ==
  • Cross Border Talents
  • Malta

Job Description

German-speaking Customer Support Representative Qormi, Malta

Are you a native or fluent German speaker with a passion for helping others? Do you want to work in a vibrant and multicultural environment in Malta? This is your opportunity to join a dynamic team as a Customer Support Representative !

Location: On-site in Qormi, Malta

Availability: Full-time, permanent contract

Company: Careerxtra (Recruiting on behalf of our client)

️ Language Requirement: German (C1/C2 level) + English (B2 or higher)

Role Overview:

As a Customer Support Representative , you will be the first point of contact for customers via phone, email, and chat. Your main goal is to provide exceptional service, resolve inquiries, and ensure customer satisfaction.

Key Responsibilities:

  • Handle incoming queries from German-speaking customers in a timely and professional manner

  • Assist with product and service information, technical support, billing inquiries, and troubleshooting

  • Follow internal procedures and service-level agreements

  • Document customer interactions accurately in the CRM system

  • Collaborate with other departments to resolve complex cases

Requirements:

  • Fluent in German (C1 or above)

  • Good command of English (B2 or above)

  • Excellent communication and interpersonal skills

  • Customer-oriented with problem-solving abilities

  • EU passport or valid work permit for Malta

  • Previous experience in a customer service environment is a plus

Whats Offered:

  • Competitive base salary

  • Relocation support if applicable

  • Ongoing training and development

  • Opportunity to grow in a fast-paced international company

  • Work in a friendly, supportive, and inclusive environment

Ready to Apply?

If you're enthusiastic about customer support and want to work in sunny Malta, wed love to hear from you! Apply today and start your next adventure.

Job Tags

Permanent employment, Full time, Contract work, Work visa, Relocation package,

Similar Jobs

CoreCivic

Correctional Dental Assistant Job at CoreCivic

 ...Job Description CoreCivic is seeking a Correctional Dental Assistant for a job in Nicholls, Georgia. Job Description & Requirements Specialty: Dental Assistant Discipline: Allied Health Professional Duration: Ongoing Employment Type: Staff... 

Terra Contracting Inc

Heavy Equipment Mechanic Job at Terra Contracting Inc

 ...Job Overview Are you an experienced Heavy Equipment Mechanic with the skills to keep a hardworking fleet field-ready? Terra Contracting Inc. is searching for a skilled and proactive mechanic to join our team. In this vital role, you'll maintain, repair, and diagnose... 

Noblesoft Solutions

Python Developer (Jacksonville) Job at Noblesoft Solutions

 ...REQUIREMENTS: Experience with unit testing, release procedures, coding design and documentation...  ...Information Technology solutions using Python Responsible for documentation of the...  ...reviews and maintenance of internally developed applications, evaluation and performance... 

NOFS

Mortgage Inspector Job at NOFS

Job Summary:NOFS (Northern Ohio Field Services) is currently seeking an experienced Mortgage Inspector to join our growing team in Grundy County TN. As a Mortgage Inspector at NOFS, you will be responsible for conducting inspections on residential properties to ensure... 

Top Level Promotions

Work from Home Office Support Assistant Job at Top Level Promotions

 ...multiple industries. This entry-level position includes full training for qualified candidates. Depending on your skills and interests...  ...remote position ~ Flexible hours (part-time or full-time)~ Paid training included ~ Entry-level position with advancement...