Hotel Front Desk Agent - Evening & Overnight Shifts Job at Inside & Out Maintenance LLC (2), Newton, MA

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  • Inside & Out Maintenance LLC (2)
  • Newton, MA

Job Description

Job Description

Job Description

Description:

Job Title: Hotel Front Desk Agent – Evening & Overnight Shifts
Location: Newton, MA 02458
Job Type: Full-Time
Pay: $17.00 per hour
Shifts Available:

  • Evening Shift: 3:00 PM – 11:00 PM
  • Overnight Shift: 11:00 PM – 7:00 AM

We are looking for friendly, reliable, and professional Front Desk Agents to join our team for the evening and overnight shifts . As the first point of contact for our guests, you’ll play a key role in delivering exceptional service and creating a welcoming atmosphere from check-in to check-out.

Requirements: Key Responsibilities:
  • Greet and check in guests with a positive and professional attitude
  • Process guest check-outs and handle payments accurately
  • Respond to guest inquiries, requests, and complaints promptly
  • Answer phone calls and assist with reservations or guest needs
  • Coordinate with housekeeping and maintenance staff as needed
  • Ensure front desk area remains tidy, organized, and welcoming
  • Complete daily audit reports and end-of-day procedures (for overnight shift)
  • Monitor hotel security and safety protocols overnight
Qualifications:
  • Previous hotel or customer service experience is a plus
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Comfortable working independently, especially during overnight hours
  • Basic computer skills; experience with front desk software preferred (training provided)
  • Must be dependable, punctual, and detail-oriented
  • Willingness to work weekends and holidays

Job Tags

Hourly pay, Full time, Shift work, Night shift, Weekend work, Day shift,

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