Hotel Front Desk Clerk Job at Homewood Suites by Hilton Kansas City/Overland Park, Overland Park, KS

WG56VXpXWDBQQkxSTnlnTHdaMndFeDJqNHc9PQ==
  • Homewood Suites by Hilton Kansas City/Overland Park
  • Overland Park, KS

Job Description

Description

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities

•Bookkeeping: keep accurate records of all hotel guest account information
•Communicate with housekeeping to make sure guest rooms are ready
•Field customer complaints when necessary
•Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
•Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Qualifications

•Has experience answering telephone calls and troubleshooting stressful situations
•High school graduate, GED recipient, or equivalent
•Working knowledge of Microsoft Office and reservation management systems
•Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
•1+ year of hotel industry experience or related job preferred Homewood Suites by Hilton Kansas City/Overland Park

Job Tags

Similar Jobs

Maid Brigade

House Cleaner Job at Maid Brigade

 ...looking for amazing candidates to provide professional green cleaning residential services throughout Collier and Lee Counties!!*Compensation and Perks:Pay $400 - $700 per weekNo nights, no weekends - spend time with your family!!Paid time off after only 6 months 3... 

Ag Partners Coop

Seasonal Truck Drivers Job at Ag Partners Coop

Job Type Temporary Description We are always looking for good employees! Hit play and check it out! Join Ag Partners in a temporary role as a Seasonal Truck Driver and help with spring operations by driving a semi or straight truck to deliver products... 

Carvana

Logistics Associate Job at Carvana

 ...dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion... 

Get It - Healthcare

RN Triage Nurse - Remote Job at Get It - Healthcare

Are you a compassionate and experienced Registered Nurse with a passion for providing exceptional patient care over the phone? We are a rapidly expanding and vibrant telephone triage service, and we're looking for talented RNs to join our dynamic team. What You'll Do... 

Get It - Hospitality

Customer Service Agents - Remote | WFH Job at Get It - Hospitality

 ...experience in the travel industry or customer service. A computer, internet connection, and a landline phone are required to work from home. Ability to pass a background check and complete required training. Bilingual skills are a plus! Why Join Us? Work...