Job Description

Job Description

Job Description

Level I Systems Engineer
Empower Your IT Career with Growth, Flexibility, and Outstanding Perks!

At StoredTech , we don't just provide IT support-we create exceptional experiences for our clients and our team! If you're a tech-savvy problem solver who loves working in a fast-paced environment, this is the perfect opportunity to grow your career with a company that values your well-being, work-life balance, and professional development.

As a Level I Systems Engineer , you'll play a vital role in ensuring our clients' IT systems run seamlessly while delivering top-notch service and client delight!

We believe in taking care of our team as much as we do our clients. That's why we offer:
✅ Birthdays Off – Because Your Special Day Matters! ????
✅ Free Aura Digital Protection for You and Your Entire Family – Keep your personal information safe.
✅ Flexible Work Scheduling – Balance work and life with ease.
✅ Career Advancement Opportunities – We invest in your growth!
✅ A Fun, Engaging Work Environment – Enjoy perks like a stocked snack bar, exercise equipment & popcorn machines.

• Provide exceptional technical support via phone, email, and remote assistance tools.
• Diagnose and resolve hardware, software, and network issues efficiently.
• Support clients remotely or onsite with a smile and a customer-first attitude.
• Collaborate with fellow engineers to ensure smooth system operations.
• Utilize critical thinking and established procedures to resolve client needs.
• Escalate complex technical issues to senior engineers when necessary.
• Install, configure, and maintain hardware, software, and network systems.
• Document all support interactions for transparency and knowledge sharing.
• Stay up to date with industry trends and new technologies.

• 1-3 years of technical support experience (preferably in an MSP environment).
• Experience troubleshooting M365, Windows operating systems, and network issues.
• Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus.
• Strong problem-solving skills and a passion for helping others.
• Excellent communication and teamwork skills.

???? Generous Paid Time Off Policy
???? 401k + Employer Matching
???? Free Employee Assistance Program (EAP)
???? Dental & Vision Insurance
???? Employer Paid STD, LTD, & Life Insurance
???? $2,000 Employee Referral Bonus
???? Certification Incentives to Advance Your Career
☕ Coffee & Snacks to Keep You Fueled!

Join us and be part of a company where your growth, happiness, and success matter! ????

Job Tags

Similar Jobs