Job Description
Job Description
IT Manager/Director - New Store Openings (NSO)
Direct Hire
Addison, TX (Hybrid)
Base + Bonus + Full Benefits
Responsibilities - Plan and execute all technology-related activities for new store openings (NSOs) and remodels — including procurement, ordering, system configuration, installation, onsite support, and hyper-care.
- Manage NSO technology timelines and ensure alignment across Construction, Store Operations, Marketing, Training, and other cross-functional teams.
- Develop and implement strategies to improve efficiency and reduce costs related to procurement, storage, staging, and shipment of NSO technology and equipment.
- Partner with internal technology teams to implement new systems, platforms, and process improvements as needed.
- Collaborate with technology vendors to ensure pre-opening readiness, including staging, imaging, configuration, and installation.
- Build, maintain, and report on detailed NSO project plans and timelines to leadership.
- Establish, track, and report key performance indicators (KPIs) for NSO technology support and post-opening success.
- Evaluate future technology equipment and system needs to identify impacts on the NSO process.
- Align procedures and workflows with the New Store Opening team to meet target timelines and ensure full operational readiness.
- Partner with the Service Desk to create documentation and ensure a seamless transition to ongoing support after launch.
- Provide feedback to internal technology teams to support continuous improvement and maintain the health and performance of in-store equipment.
- Develop and document processes for incident management and troubleshooting during pre-opening installations.
- Oversee NSO technology budgets and manage related internal or external support resources.
Requirements - Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
- 3–5 years of experience in IT project management, retail systems implementation, or store operations technology support.
- Strong understanding of POS, network infrastructure, and retail back-office technology.
- Excellent organizational and communication skills with the ability to manage multiple projects simultaneously.
- Proven ability to work collaboratively across departments and with external vendors.
- Comfortable working in fast-paced, deadline-driven environments.
- Willingness to travel to store locations as needed.
- Experience with enterprise retail systems.
- Understanding of retail logistics, construction, or merchandising workflows.
- Project management certification (PMP, Agile) preferred.
- Experience coordinating vendor relationships and IT service providers.
Estimated Min Rate : $94500.00
Estimated Max Rate : $135000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
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