Job Description
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB: As a Lead Barista at Starbucks, you'll take charge of daily operations, ensuring the team runs efficiently in a high-volume and fast-paced environment. You'll oversee deployment, handle guest interactions, and support your team during busy periods. This role combines operational leadership with hands-on coffee expertise, making it perfect for someone with supervisory experience and a love for the art of coffee.
THE STARTING RATE: $20.7781
THE DAY-TO-DAY: - Oversee shifts across multiple locations, including two Starbucks and the deli, ensuring smooth operations.
- Deploy baristas to key stations and adjust as needed to maintain efficiency.
- Address guest concerns, resolve complaints, and handle voids or refunds using the POS system.
- Support the bar during peak times, operating equipment like espresso machines, nitro machines, and cold drip brewers.
- Pull revenue reports at the start and end of shifts and ensure accurate input.
- Maintain a clean, organized, and well-stocked environment, ensuring compliance with health and safety standards.
- Foster a collaborative, positive work environment, addressing team challenges and managing strong personalities.
THE IDEAL CANDIDATE: - Must be at least 18 years of age or older
- Supervisory or leadership experience, preferably in a coffee shop or fast-paced F&B setting. Experience as a "key holder" or similar role is a plus.
- Strong organizational skills, ability to manage high-volume operations, and adept at handling guest interactions and complaints professionally.
- Dependable, proactive, and adaptable with excellent communication skills. Able to navigate strong team dynamics and motivate staff.
THE PERKS & BENEFITS: - Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off shift.
- Healthcare, financial, and time off benefits including 401K Matching.
- Health & Income Protection benefits (for eligible employees).
- Professional and personal development through programs, networking opportunities, and community involvement.
VIEW JOB DESCRIPTION: Are you ready to
JOIN THE SHOW ? Apply today! MGM Resorts International
Job Tags
Shift work,