Job Description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Lead Barista at Starbucks, you'll take charge of daily operations, ensuring the team runs efficiently in a high-volume and fast-paced environment. You'll oversee deployment, handle guest interactions, and support your team during busy periods. This role combines operational leadership with hands-on coffee expertise, making it perfect for someone with supervisory experience and a love for the art of coffee.

THE STARTING RATE: $20.7781

THE DAY-TO-DAY:

• Oversee shifts across multiple locations, including two Starbucks and the deli, ensuring smooth operations.
• Deploy baristas to key stations and adjust as needed to maintain efficiency.
• Address guest concerns, resolve complaints, and handle voids or refunds using the POS system.
• Support the bar during peak times, operating equipment like espresso machines, nitro machines, and cold drip brewers.
• Pull revenue reports at the start and end of shifts and ensure accurate input.
• Maintain a clean, organized, and well-stocked environment, ensuring compliance with health and safety standards.
• Foster a collaborative, positive work environment, addressing team challenges and managing strong personalities.

THE IDEAL CANDIDATE:

• Must be at least 18 years of age or older
• Supervisory or leadership experience, preferably in a coffee shop or fast-paced F&B setting. Experience as a "key holder" or similar role is a plus.
• Strong organizational skills, ability to manage high-volume operations, and adept at handling guest interactions and complaints professionally.
• Dependable, proactive, and adaptable with excellent communication skills. Able to navigate strong team dynamics and motivate staff.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits including 401K Matching.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs, networking opportunities, and community involvement.

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW ? Apply today! MGM Resorts International

Job Tags

Shift work,

Similar Jobs