Luxury Concierge Job at Village Green, Cleveland, OH

V1gzV3gyVDJNQlRUTnljSndadTBGeHVyNFE9PQ==
  • Village Green
  • Cleveland, OH

Job Description

Luxury Concierge

Village Green is searching for enthusiastic individuals to join our Customer Service team and be the first point of contact at our award-winning apartment communities.

POSITION OVERVIEW

The concierge serves as a customer service representative to our prospects and current residents.

Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident's requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.

The pay for this position will range from $17.16-$18.74 an hour plus a quarterly bonus.

Essential Job Functions And Responsibilities

Greet residents and guests in a courteous and friendly manner as they enter the building

Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini tours, and acts on leasing behalf during off hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout

Uses Internet as an aid in providing micro and macro information to residents and guests

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

Prepares incident reports and correlating documentation

Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Qualifications

Ability to apply good common sense when assisting residents and their guests

Must have the availability to work a flexible schedule any day of the week

Ability to resolve minor problems while maintaining a friendly and professional manner

Ability to communicate effectively

Must be team oriented

Additional Information

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

Job Tags

Work at office, Local area, Flexible hours,

Similar Jobs

Aspire Health Partners

CVN INTAKE COORDINATOR Job at Aspire Health Partners

 ...Description Job Description Intake Coordinator Job Purpose: The Intake coordinator...  ...insurance company as described in the AHP Corporate Transportation Policy 3.9.1~ Master's...  ...Qualifications: Must be available and willing to travel to various locations and with such... 

Southern Scape LLC

Masonry - Crew Lead Job at Southern Scape LLC

 ...Scape, LLC is looking for skilled crew leaders that are familiar with landscaping projects. Key Responsibilities: Performs masonry work using skills developed through at least one year of hands-on experience. Complete masonry tasks such as laying bricks,... 

Amazon Flex

Amazon Delivery Driver - Flexible Shifts - Earn $18.50 - $21.00/hr Job at Amazon Flex

 ...Job Description Amazon delivery partner opportunity Earn $18.50 - $21.00/hr What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays... 

CEDENT

QA Tester (Remote) Job at CEDENT

100% Telecommute. Description:This role combines a focus in software quality and testing as well as review and analysis of business requirements by ensuring adherence to quality standards and practices defined by our company, the Health Care Industry and Compliance....

Premier Group

Python Developer Job at Premier Group

 ...Job Description Senior Backend Developer - Python $130,000 - $200,000 San Francisco, CA Hybrid Overview Were looking for a seasoned backend engineer to help design and build the core systems behind our workspace platform. Youll take ownership of designing...