The Mail Clerk is responsible for efficiently managing incoming and outgoing mail and packages within an organization. This role involves sorting, distributing, and processing various types of correspondence, as well as providing additional office support services. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Day to day duties include sorting and collating incoming mail and packages, distributing mail to appropriate departments or individuals, processing outgoing shipments using various carriers (Fed-Ex, UPS, DHL, and USPS), operating postage meters and ensuring correct postage is applied, managing returned or incorrect mail and resolving related issues, recording and handling registered mail, operating forklifts and electronic pallet jacks for mail handling, providing office assistance including restocking supplies and supporting small office moves, and assisting with reception duties and conference room setup as needed. Required qualifications include a high school diploma or GED equivalent, minimum 1 year of mailroom experience, excellent written and oral communication skills in English, proficiency in computer skills including word processing and database entry, knowledge of fax and scanning machines, ability to learn quickly and adapt to new processes, physical ability to lift a minimum of 50 lbs. and spend much of the day on feet, and good hand-eye coordination and ability to work quickly with hands. Preferred qualifications include Certified Forklift Operator certification, experience with mail sorting systems and techniques, familiarity with various shipping carriers and their processes, and basic understanding of office operations and administrative tasks.
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