Job Description

Medical Receptionist

Conviva is a subsidiary of Humana, seeking a dedicated, compassionate, and cheerful Medical Receptionist who is interested in growing with the company and being a part of something great!

Job Functions

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintains the reception area, appointment scheduling, and verification of insurances.
• Answer incoming calls and takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Responds to routine inquiries from internal or external sources.

Required Qualifications

• 1+ years' experience as a medical receptionist in a patient facing medical clinic or healthcare setting.
• Experience with EMR Systems (Electronic Medical Records)
• Excellent customer service and phone etiquette
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Must be able to work at the Conviva Care clinic located at 1009 E 6th St Alice, TX 78332.

Preferred Qualifications

• Two years related experience preferred
• Bilingual in English/Spanish with the ability to speak to patients in both languages.
• Associate degree
• Knowledge of medical terminology
• Value-based care model experience

Work Schedule

Full Time / 40 Hours / M-F / 8a-5p

Job Type

Medical Receptionist

Specialty

Primary Care for Seniors

Position Type

Clinic / On-site

Additional Information

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours 40

Pay Range $38,000 - $45,800 per year

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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