Job Description

Job Description

Job Description

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This position is contingent upon contract award.

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The Bowen Group, a GTSC company, seeks Call Center Mental Health Coaching Staff to support a Healthcare Call Center.

The mission of the Healthcare Call Center focuses on providing services and support to transitioning military service members and/or veterans who are currently receiving psychological health (i.e., mental health or behavioral health) and/or moderate to severe traumatic brain injury (TBI) care.

Work Location

This position is remote, and the Call Center operates Monday through Friday during regular business hours of 8am through 5pm, extending from Eastern Time (ET) through Pacific Time (PT). Your core work hours would be determined by the program manager.

CERTIFICATIONS  

• You may be required to be DoD 8140.03 IA certified. A Security+CE certification would be appropriate.

EDUCATION

• Must have a master's degree in a mental health-related field.

REQUIREMENTS

• Must be a licensed mental health professional (social work, psychology, marriage and family therapy, behavioral health counseling).
• Preferred is at least a minimum of three years of experience delivering in-person patient care.
• Has clinical experience in triage, care management, motivational interviewing, and crisis counseling.
• Has experience working with military service members and veterans regarding mental health.

Additional Requirements

• Must be a U.S. citizen
• Must be able to obtain a favorable background check.

Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following:

• Health, dental, vision
• Generous vacation and holiday leave
• Flexible Spending Account (medical and dependent)
• 401(k)
• Group Life insurance
• Short-term and long-term disability
• Tuition assistance and/or professional development training

GTSC provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.

GTSC is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Learn more about your EEO rights as an applicant.

GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at HR@GTSC.com

Note: This accessibility is intended for individuals requiring accommodations and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. GTSC participates in the E-Verify program in certain locations as required by law.

Learn more about the E-Verify program.

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