Job Description

Join Mr. Cooper Group – the largest mortgage servicer in the country. We have 1.5 trillion-dollar mortgage servicing portfolio and over 6 million customers. Our Loan Officers are consistently receiving the most , and highest quality inbound leads in the industry .

As a Mortgage Loan Officer you will be responsible for providing exceptional customer service and assisting clients in navigating the mortgage loan process.

Essential Job Functions

• Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management.
• Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations.
• Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports.
• Effectively manage and follow-up on leads generated through various Marketing Department efforts.

Education/Experience Requirements

• High School/GED or equivalent work experience.
• Proven successful consumer lending sales experience (minimum 2 years), working with FHA and conforming products.
• Must have passed UST and be licensed in at least one state.
• Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software.
• Excellent interpersonal, written and oral communication skills (Bi-lingual fluency a plus).
• Must have strong sales and closing techniques.
• Ability to take initiative and responsibility.
• Strong problem solving ability with multiple systems and scenarios.
• Organizational skills and attention to detail.
• Ability to prioritize tasks in a fast paced environment.
• Proficient in Microsoft Office/Excellent computer skills
• Must live within 75 miles of Chandler AZ office

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