Job Description

Job Description

Job Description

Position Overview:

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

Bolongo Bay Beach Resort is seeking an energetic and skilled Bartender to join our dynamic team at our all-inclusive resort. The Bartender is responsible for crafting and serving beverages to guests while providing outstanding hospitality in a fast-paced environment. This role requires strong knowledge of mixology, excellent customer service skills, and the ability to work efficiently in a high-volume setting.

Duties & Responsibilities:

• Prepare and serve a variety of alcoholic and non-alcoholic beverages according to resort standards and recipes.
• Ensure drinks are consistently presented, properly garnished, and served at the correct temperature.
• Operate blenders, shakers, and other bar equipment safely and efficiently.
• Greet guests warmly, take orders, and provide recommendations based on preferences.
• Create a fun and engaging atmosphere while maintaining professionalism.
• Ensure guests have a positive and memorable experience by providing prompt and friendly service.
• Monitor and restock bar supplies, including liquor, beer, wine, mixers, and garnishes.
• Track beverage inventory levels and report shortages to management.
• Follow proper storage and handling procedures to maintain product quality.
• Maintain a clean, organized, and well-stocked bar area at all times.
• Follow all health, safety, and sanitation guidelines, including proper handling of glassware and tools.
• Adhere to local alcohol service laws and resort policies, checking guest IDs when necessary.
• Process payments accurately and efficiently using resort POS systems.
• Maintain accurate cash and credit card transactions, following proper procedures.
• Report any discrepancies, concerns, or issues to management.
• Participate in resort-themed events, poolside service, and special functions as needed.

Education & Experience:

• 1 year of bartending, preferably in an all-inclusive resort or high-volume setting.
• High School or equivalent education required

Skills & Abilities:

• Friendly and outgoing personality with excellent communication skills.
• Strong understanding of classic and modern cocktails, beer, wine, and spirits.
• Ability to prepare and serve drinks consistently according to brand standards.

Qualifications

• Basic Math Skills
• Good multi-tasking abilities
• Customer service oriented
• Ability to develop and maintain positive working relationships
• Ability to stand, lift and walk for extended periods of time

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