Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites. Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC). Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS). Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026. Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors. Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries. Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary. May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials. Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation. Performs “User Maintenance on RAPIDS equipment. Other Job Requirements Responsibilities High School diploma or equivalent. 1+ years’ experience in a Customer Service environment. HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation. Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency. Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections. Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point. Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems. Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
Who We Are At YallaPlay, We are a rapidly growing startup mobile gaming studio on a mission to bring people together through play, we... ...reinventing card games infusing them with fresh mechanics, beautiful design, and social features that spark connection and excitement. As we...
...Mark Conley and I am a partner with JD Hawkins, a Healthcare Search firm focused on physician search. Please consider a rewarding REI position that we represent in Kansas City. Please consider: Established REI Practice in Kansas City with a demonstrated need for your...
SPRING OUTDOOR EDUCATION JOB DUTIES: Lead environmental education classes and teambuilding programming with confidence, accuracy, and enthusiasm. Facilitate the safe use of our low ropes challenge course and rock wall. Help facilitate the safe use of our high ropes...
...to manufacturing. In front of it all is an intuitive, beautiful user interface that our customers love to use. If you obsess over... ...and design systems Conduct user research and usability testing to inform design decisions Ensure cross-browser compatibility...
...Are: We are a team dedicated to designing, implementing, and managing scalable, secure, and high-performing cloud solutions. As a Google Cloud Architect, you will play a key role in collaborating with engineering, development, and business teams to create innovative...