Job Description

Department: Laboratory

Location: Eddy Street Campus; 211 N Eddy St, South Bend, IN 46617

Hours: Full Time; 40 Hours: Variable Shifts: Monday-Friday 7:00 am-5:00 pm, Saturday Rotation w/ Weekend Differential Pay

Good enough isnt for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

The South Bend Clinic works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
• $5,250 Tuition Reimbursement per year.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
• 401(k) Match
• Profit-sharing program

The Journeys and Adventures that Await

• Demonstrates expertise in all aspects of blood and specimen procurement, including venipuncture, finger sticks, and other procedures as required.
• Consistently adheres to all safety regulations, including washing hands between patients and uses appropriate personal protective devices when required.
• Ensures routine specimens and those requiring special handling procedures are always collected in the correct blood draw tube(s) and/or container.
• Correctly labels specimens and ensures the positive identification of patient identity and laboratory specimens.
• Provides correct instructions to patients for special collections in a clear and concise manner.
• Exhibits proficiency in specimen processing and transport procedures (if applicable).
• Blood drawing and workstations are kept clean, orderly, and well stocked.
• Demonstrates good judgment in dealing with difficult patients and circumstances.
• Proficient and efficient in all aspects of laboratory order entry processes, including patient registration, insurance verification, and ordering of tests.

• Pays attention to details, makes minimal mistakes, and identify, resolve, and follow up on all problems as arise.
• Takes initiative during slow periods to seek out and perform non-time dependent tasks.
• Recognizes and takes appropriate steps to adjust scheduled work to assist in areas requiring additional support.
• Identifies and notifies supervisor of possible ideas to improve daily operations and enhance the efficiency and delivery of laboratory services.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

The Experiences You Bring

Education/Certification/License:

Completion of a Phlebotomy/Medical Assistant Program.

Knowledge, Skills, and Abilities :

Must pay close attention to detail, be organized, and provide excellent customer service. In addition must be able to prioritize work and be a team player.

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