Restaurant General Manager Job at Burger King, Toledo, OH

WFhIUXkycjdNQkhYTmlFRXc1TzNHQnl2NHc9PQ==
  • Burger King
  • Toledo, OH

Job Description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities:

  • PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

  • GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

  • PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

  • OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills:

  • Must be at least eighteen (18) years of age
  • High School Diploma or GED required, 2 years of college preferred
  • 1-2 years of previous restaurant General Manager experience
  • Strong understanding of P&L management & drivers of restaurant profitability
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

*BKC is an equal opportunity employer and we encourage all qualified applicants to apply

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job Tags

Hourly pay, Holiday work, Full time, Local area, Shift work, Weekend work, Afternoon shift,

Similar Jobs

WFM Enterprises, LLC

Accounting & Payroll Supervisor Job at WFM Enterprises, LLC

Description: The Accounting and Payroll Supervisor will oversee the financial functions of the company, including accounting, payroll, and related compliance tasks. This role involves managing the bookkeeping team, ensuring accurate financial reporting, tax filings,... 

Supplemental Health Care

School Speech Language Pathologist - CCC Job at Supplemental Health Care

 ...a Master's degree in Speech-Language Pathology and a New York SLP License, with school experience preferred but not mandatory....  ...Pathologist, SLP jobs, school speech therapy, Rochester New York, teletherapy, IEP development, student support services, SLP contract, education... 

Stat

Inventory Specialist Job at Stat

 ...oriented and reliable Inventory Specialist to join our team. This part-time position requires an individual who is organized, proactive,...  ...ensuring inventory levels are maintained using our tracking software, testing hardware, organizing and storing inventory, and preparing... 

CD Companies/ Casco

Project Manager Job at CD Companies/ Casco

 ...Carolina and Springfield MO, with projects ranging across many industry...  ...retail, hospitality, healthcare, childcare, assisted living,...  ...starter to serve in a Project Management capacity, leading site and...  ...Area, with the ability to work remotely/from home Willing to grow... 

Presbyterian Senior Living

Medication Aide & Caregiver Job at Presbyterian Senior Living

 ...) - PLUS additional shift Differential Part Time Evening 2pm-10pm | Rotating weekends and holiday PRN available The Medication Aide & Caregiver is responsible for performing the general duties and responsibilities of a household caregiver such as supporting...