Service Transition Consultant
Program Lead Transition
Locations – USA based (Atlanta, GA, Seattle, WA, or Bridgewater, NJ)
Fully onsite in office or client location.
Job description:
In the role of Service Transition Consultant, you will be responsible for managing all aspects of the start-up of large engagements (Transition Period), with a primary focus on outsourcing using a global delivery model. Engaging with the account team during the pursuit process to deliver the end-to-end transition solution for the client; taking control, and leading, the due diligence exercise to reduce risk and uncertainty within Infosys’ offering to the client. Be the single point of accountability for transition activities. Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization. Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses.
Responsibilities:
Qualifications :
Basic:
Preferred:
Work Model:
This role will be a fully onsite work model from one of the office locations in Atlanta, GA, Seattle, WA or Bridgewater, NJ. This role will require occasional domestic and international travel to be client facing.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 47 delivery centers in 16 countries spread across 5 continents, with 58,702 employees from 110 nationalities, as of December 2024.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people’s practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
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