Job Description

NetSuite ACS Sr. Principal Consultant Retail & Retail+

Do you want to advance your career with the worlds first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and were looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! Were invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that youre ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

Why NetSuite ACS? If youre a senior-level Retail NetSuite consultant who is looking to thrive in a fast-growing environment where client satisfaction is #1, this NetSuite ACS role might be for you. Our premium services portfolio of customers is made up of ACS Optimize and ACS Architect clients that are very diverse in size, scope, and complexity. This allows you to sculpt your own portfolio based on your interests, skills, and experience. We are all about customer relationships where you will explore deep into each clients business and processes. Their NetSuite instances will challenge you with a complex array of modules, customizations, and integrations. The Senior Principal Consultant will join a cross-functional team focused on selling and delivering an omni-channel commerce platform for retail soft-goods businesses: Apparel, Footwear and Accessories team (AFA) and Health and Beauty (HB) that provides robust industry experience in understanding functional and technical requirements to implement NetSuite in support of our customers customer experience and operational objectives. The Senior Principal Consultant will review customer software purchase objectives and the solutions defined to help plan and execute successful delivery of the NetSuite Service in consideration of technical environments including new/legacy systems, applications, infrastructure, data, security and applicable leading practices. The Senior Principal Consultant will be responsible for customer business process analysis, implementing the functional scope and coordinating implementation tasks with other project resources (e.g., education, technical, data). The successful candidate must have the ability to lead the customer in aligning requirements to the solution or innovating as needed to configure/customize the solution to customer requirements as needed/appropriate. Supporting the implementation team in mitigating project risks to achieve timely NetSuite Service Go Live and strong customer satisfaction with the delivery process and solution quality is critical to the Senior Principal Consultants job function.

Responsibilities include:

• Participate in the identification and documentation of customers NetSuite value gaps leveraging our proprietary SuiteReview methodology
• Participate in driving the approach to remediate gaps, and consensus with the Customer of same
• Work with customers to remediate highest priority gaps
• Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
• Define detailed functional requirements for automations and integrations to NetSuite
• Work with TS team to design and unit test automations and integrations
• Perform quality reviews of deliverables developed by other team members
• Continue to increase product knowledge and pursue relevant certifications
• Collaboration with other ACS teams, including TS, Point-of-sale (POS), eCommerce, OpenAir, Platform Technical Services, and Support
• Follow essential internal business processes aligned toward delighting our Customers
• Contribute to the solutions repository/best practices and knowledge share activities and participate in Subject Matter Expert programs
• Train and mentor more junior consulting staff

Preferred qualifications/skills include:

• 6+ years of overall relevant domain experience in one or more of NetSuite's core vertical markets
• Expertise in the full life cycle implementation of Retail, Apparel, Footwear, and Accessories or Health and Beauty line of business or industry vertical focused ERP solutions
• NetSuite platform solution experience strongly preferred, however competing vendors offerings will be considered
• Strong project and team leadership skills
• Ability to translate business needs into functional requirements to achieve TO-BE environment and/or solution enhancements, customizations, and/or integrations
• Knowledge in NetSuite and SuiteCloud product offerings is a plus, or ability to develop working knowledge of critical functional and technical features or processes in the NetSuite Service and SuiteApps
• Some knowledge of retail management, ecommerce, Shopify, POS, mobile ecommerce, payment processing, warehouse management, merchandise planning, PLM or accounting systems
• Previous experience implementing Retail Management Systems (RMS), Enterprise Resource Planning (ERP) systems or commerce frameworks such as SAP B1, Microsoft Dynamics, Demandware, Magento, JDA, Epicor (Aptos), Full Circle, Hybris, and Micros
• Knowledge of integration tools such as Celigo, Dell Boomi and FarApp is a plus
• Highly effective oral/written communication, contextual analysis and organizational skills are a must
• Ability to collaborate and leverage a team of people with a broad range of functional, process, change management, and technical skills
• Ability to travel on a modest to moderate basis, as appropriate
• NetSuite Certification

At Oracle NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you dont have fun along the way, then whats the point? At Oracle, we dont just value differenceswe celebrate them. Were committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.

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