Job Description

Location

Chicago, IL | Denver, CO | Phoenix, AZ | Remote, US

About Caribou

At Caribou, we care about giving people financial freedom so they can focus on whats most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $151/month on their car loans while protecting their investment long term.

Caribou is led by leaders from the technology, automotive, and finance industries. Were proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

Caribou is seeking a Senior Product Manager with a strong background in consumer-facing products and operations. You'll own user experiences/ops tooling across our platform, driving measurable improvements in conversion and post signup experiences. The ideal candidate thrives at the intersection of product strategy, user experience, and data-driven growth.

Responsibilities

• Own and evolve Caribous most user-facing product experiences, from discovery to launch to iteration.
• Drive activation, retention, and product-led growth by improving onboarding, marketing channels and workflows.
• Partner with Design and Engineering to deliver high-quality, intuitive UX surfaces for the web.
• Use data and experimentation (A/B, multi-variant) to inform decisions, size impact, and optimize key user flows.
• Translate customer insights into product decisions via lightweight research, interviews, and usability tests.
• Balance speed and quality by prioritizing scope while maintaining design and performance excellence.

Qualifications

• Experience: 5+ years in product management (or related roles), with a focus on consumer applications/Operations.
• Data Fluency: Handson with tools like Looker, Heap; confident in setting guardrail metrics and reading results.
• Product Taste: Clear perspective on simplicity, progressive disclosure, writing, and UX craft; can articulate why an interaction works.
• Collaboration: Strong partnership skills with Design, Research, and Engineering; comfortable working within design systems.
• Technical Awareness: Familiarity with stacks and performance tradeoffs.
• Communication: Skilled at writing clear specs, concise UX copy, and userfacing content.
• Education: Bachelors degree in a relevant field; advanced degree a plus.

Benefits

• Competitive compensation: $147k - $184k
• Eligible for annual performancebased bonus
• Equity options
• 401(k) savings program
• Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
• Robust wellness benefits including companypaid plans for health, dental, vision, mental health, disability and basic life insurance.
• Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
• Up to $1,000 per year for eligible professional development expenses.

Core Values

• Give a damn. What were doing matters. We show up determined to deliver results, and we love it.
• Velocity. Were intentional about where were going and we race towards it.
• Make the assist. We have diverse strengths. We offer and ask for help so we all win.

Equal Opportunity Employer

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A preemployment background check is required as a condition of employment.

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