Job Description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking a Senior Product Manager to drive strategy and execution for a critical product area within our portfolio. At this level, you will own the vision, roadmap, and delivery for products that impact millions of users, and collaborate with cross-functional teams to deliver measurable business results. You will combine strategic thinking, customer empathy, and executional excellence to bring clarity to ambiguous problems and inspire teams to build innovative, high-quality solutions.

How will you contribute?

• Define and own the product vision, strategy, and roadmap for your area, aligned with company and team priorities.
• Partner with engineering, design, analytics, marketing, and operations teams to drive product development from concept to launch.
• Establish clear success metrics, track progress against goals, and adjust course based on insights.
• Lead customer discovery and market research to deeply understand user needs and competitive dynamics.
• Prioritize product opportunities, balancing short-term delivery with long-term strategic bets.
• Communicate product strategy, updates, and results effectively to executives and cross-functional stakeholders.
• Mentor junior product managers and contribute to the growth of the broader PM community.

What will you bring?

• 8+ years of professional experience, including 5+ years in product management or equivalent.
• Proven success in shipping impactful products end-to-end in a fast-paced, high-scale environment.
• Demonstrated ability to translate customer and business needs into product requirements.
• Strong analytical skills, with experience using data to inform decisions and measure outcomes.
• Excellent written and verbal communication, with experience presenting to executives.
• Track record of leading cross-functional teams and influencing without authority.

Preferred Qualifications

• Experience in SaaS markets
• Technical background (degree in CS/Engineering) or strong technical fluency.
• Experience with pricing and AI products a plus

What do we offer?

• We value our people and offer a competitive salary along with company bonus
• Strong maternity and paternity scheme
• A workplace pension scheme
• Take what you need holiday package
• Private medical insurance
• Dental plan
• Group life assurance
• Group income protection
• Employee assistance programme
• A monthly wellness allowance
• Adoption assistance
• Stock options

$180,000 - $225,000 a year

The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.

Any applicable bonus programs will be discussed during the recruiting process.

The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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