Job Description

Job Description and Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program.  Please follow the link for more information regarding the 2025 Personal Leave program. 

Do you have OpenShift Container Platform (OCP) and Linux administration skills or are you interested in honing or acquiring them? We're looking for someone who has experience in OCP/Linux administration and is interested in learning and growing in a positive and supportive work environment. Working with your new team, you'll have the opportunity to engage in a wide variety of innovative problem-solving activities to provide server deployments and engineering support to the organization. Your work directly impacts the success of the Franchise Tax Board's (FTB) mission and helps Californians meet their tax obligations, which in turn funds the majority of programs that support all Californians.

In your role:

• You install and maintain the OpenShift Container Platform and Linux Servers along with Operational Support
• You provide OpenShift Container Platform and Linux server maintenance for upgrades, customer enhancements, security tuning, law changes, and server patches
• You Support Azure cloud expansions for linux and OpenShift servers/services.
• You provide support for network systems and server hardware and software support activities, including server configurations, installations, maintenance, and troubleshooting, assigning workload with the team, as well as being a resource for technology projects
• You tune for performance and troubleshoot OpenShift Container and Linux systems
• You provide support for the planning, acquisition, and research and evaluation of new technologies for use within the current and or future operational programs
• You provide services which encompass the IT domain of System Engineering
• You may also have an opportunity to act as a project lead and participate in a variety of projects
• You collaborate with staff of all levels and technical abilities from within the FTB's technology organization, along with business customers to provide technical guidance and project support with a focus on excellent customer service

About You:

• You play a key role in the success of the team, in meeting project goals, and ensuring 24 x 7 uptime
• You have a strong drive for problem solving and are detail oriented
• You enjoy helping the team succeed
• You are a supportive team leader and team member
• You are flexible and able to adapt to changing priorities
• You are able to adjust work schedule to meet operational needs, which occasionally includes off-hours and on call support

Additional positions may become available (RPAs 2526-00138, 2526-00139).

Please complete this optional survey letting us know how you heard about this position by  .

You will find additional information about the job in the .

Working Conditions

This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.

About the Technology Services Division (TSD)  The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more  .  Learn more about other FTB technical roles  .  

Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these  step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance.  Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

We encourage applications regardless of whether you think you meet 100% of these skills below. 

• Experience to support DB2 Databases
• Experience to support network administration
• Experience to support and configure F5 LB appliances
• Experience to middle-ware administration
• Experience to support Azure or AWS cloud administration
• Experience in project management

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

• Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
• All of the required documents listed in the “Required Application Package Documents” section 
• The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
• A signature, if submitting a paper application package

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.

Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.

Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A cover letter is required and must be included.
• Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).

Job Tags

Permanent employment, Full time, Second job, Work at office, Remote work, Flexible hours, 2 days per week,

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