Job Description
Summary : Administer massage and body services to guests within the established guidelines of the PGA National Resort.
Essential Job Functions: Include the following. Other duties may be assigned
Qualifications:
Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele. Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Physical Demands: Exerting up to 10-20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves a lot of sitting, walking, and standing.
Work Environment: This job operates in a professional spa environment.
QUALIFICATIONS Two years cash handling experience in a customer contact position within the casino, hotel, banking or related industry . Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing...
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