Job Description

Job Description

Job Title: Teller

Location: Lansing, MI

Job Type: Contract with Major Energy Utilities client

Expected hours per week: 40

Schedule: Onsite

Job Description

• Process 1,000-2,000 monthly bill payments by accepting credit card, cash, check, or money orders.
• Answer general customer account questions.
• Complete identity verification for new utility service customers.
• Provide excellent customer service.
• Work independently in an office related setting.
• Maintain organizational standards within assigned office.
• Control losses by following policies and procedures.
• Process payments accurately without errors.
• Perform to accuracy standards without exceptions.

Basic Qualifications

• A High School Diploma is required.
• One or more years handling cash in a customer service environment is required.

The following skills / experience my set you apart from others:

• Knowledge of Microsoft Office programs (Word, Excel, Outlook).
• The ability to type 40 words per minute & perform standard/routine office tasks.
• Experience with SAP applications including Cash Desk.

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