Job Description

MobilityWorks serves the disabled community with wheelchair-accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort! 

Position Summary: The Sales Manager is responsible in leading sales activities of our Certified Mobility Consultants and Inside Sales Consultants. This position controls a major share of company income and strongly influences market penetration, representation, and the quality of customer relations and must do so consistent with company policy, processes, and procedures.

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Essential Job Functions and Duties: 

• Oversee all aspects of the sales operation including consumer wheelchair accessible van and equipment sales.
• Identify market opportunities and leverage corporate support to drive business through local marketing.

• Manage daily performance in sales, appointments, conversions, follow-ups, reviews, and other key performance indicators.

• Manage sales team performance as appropriate and effectively coach and mentor the team to drive effectiveness in each position.
• Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring Salesforce.
• Maintain standards for customer treatment that define courteous, professional behavior and that foster complete customer satisfaction.

• Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance.

• Assist salespeople in desking deals ensuring have proper vehicle conversion for client’s needs, assign trade values and assisting with closing sales.
• Manage incoming leads as generated by the Business Development Center to ensure attainment of show rate and solution rate goals.
• Accurately forecast unit sales and gross profit levels.
• Maintain and manage vehicle inventory in conjunction with the Inventory team.
• Adhere to all company policies and procedures, OSHA and other safety regulations, and all state mandated regulations.
• Comply with MW’s Core Values at all times (LOVE IT).
• Complete other duties as assigned.

Position Qualifications and Entrance Requirements:

• High school diploma or GED required.
• 2-3 Years’ experience in sales management.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.
• Proficiency in Microsoft Office products and technical astuteness required.
• Experience working independently with minimal supervision is required.
• Candidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening.

Physical Demands/Work Environment:

• Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 50 pounds.
• Must be able to complete automotive shop-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.

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