Job Description

Overview Chief of Staff - Digital Technology Job Locations: US-WI-Madison ID: 2025-2266 · Category: Information Technology · Type: Regular Full-Time Responsibilities Partner with technology leadership to develop and execute the digital roadmap aligned with payer priorities, including member experience, claims automation, value-based care, and provider collaboration. Drive prioritization and delivery of enterprise initiatives such as digital front door solutions, omnichannel member engagement, and provider enablement platforms. Oversee the Digital Technology Office's operations, including staffing, budgeting, vendor management, and program governance. Lead cross-functional digital technology projects (e.g., product launches, claims system integrations, provider portal enhancements) ensuring regulatory compliance (CMS, HIPAA, NCQA). Develop executive communication strategies, board-level materials, and technology roadmaps for key stakeholders. Champion change management efforts to foster digital-first operations across the enterprise. Monitor KPIs tied to member engagement, digital adoption, provider satisfaction, and administrative efficiency. Qualifications Bachelor's degree in Health Administration, Business, Public Health, Computer Science or related field preferred. Equivalent, relevant professional experience will be considered in lieu of education. 12 years of relevant healthcare/digital transformation experience Proven leadership in healthcare, health insurance, or digital transformation roles (Chief of Staff or similar). Experience driving cross-functional collaboration in complex, matrixed organizations. Strong knowledge of healthcare operations, payer regulatory requirements (CMS, HIPAA, NCQA), and digital health technologies. Expertise in program/project management, executive communication, and vendor management. Ability to balance strategic vision with operational execution, influence across functions, and lead organizational change. Benefits Opportunity to lead digital transformation at a provider-sponsored health plan, directly impacting member experience and provider engagement. Strategic seat at the table with senior executives and clinical leaders, influencing enterprise-wide digital priorities. Blend of strategic planning and hands-on leadership, shaping both innovation and execution. Mission-driven organization with a strong community focus and collaborative culture. Other Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability. #J-18808-Ljbffr Quartz Health Solutions

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