Customer Service Represenative - Spanish Job at Express Employment, Tualatin, OR

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  • Express Employment
  • Tualatin, OR

Job Description

Located in Tualatin, OR


Salary: $19-$21/hr DOE

Bilingual Customer Service Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team!

This is an evaluation-to-hire opportunity!

Duties:

  • Provide exceptional customer service support to clients and vendors
  • You will provide answers to questions and provide resource information as needed
  • Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
  • Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
  • Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
  • Respond to customer emails and chats in a professional and friendly manner
  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about product, pricing, and availability
  • Data entry in various platforms
  • Additional duties assigned as needed
Knowledge, Skills, Abilities:

  • Two or more years of customer service experience
  • Strong interpersonal skills including strong active listening skills, ability to receive and give feedback, and goal-oriented
  • Computer experience and knowledge of MS Word, Excel, and Outlook
  • Excellent phone etiquette, verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize workload
  • Possesses problem-solving skills as well as being able to make logical decisions and set pretties
  • Ability to work with deadlines and meet them by their due date
  • HS Diploma/ GED
Pay: $19-$21/hr. DOE

Schedule: Monday-Friday, 8:30 am-5 pm

How to Apply:
  1. Complete an online application at expresspros.com and submit it to the West Tualatin office.
  2. Send your resume to westtualatinor@expresspros.com.
  3. Call and speak to one of our Recruiters at 503.612.1800.
#1939OS

Express Office: West Tualatin


8100 Southwest Nyberg Road


Suite 290

Tualatin, OR 97062

Job Tags

Monday to Friday,

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