About Us
At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more.
We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Support Specialist to join our team and help us maintain our high standards of customer care.
About the Role
As a Customer Support Specialist, you will work directly with the thousands of dental clinics using AirPay software. You’ll provide a great experience for customers that need help with the product, educating them on how to navigate the functionality, and also diagnosing and troubleshooting issues they are experiencing. You will help triage and prioritize requests, and escalate to technical teams if more detailed technical debugging is needed. Our team is still small and growing, so there will be lots of opportunities to grow with the role.
This is an in-person role based out of our New York City office, with flexibility for some remote work.
Note: This role will provide coverage to our west coast customers with adjusted hours ending at 9pm EST.
Key Responsibilities
Skills & Qualifications
Please note that you must be legally authorized to work in the U.S. for this position.
Compensation:
$60k – $85k + equity
This position is initially offered as a contract role, with the potential to transition to a full-time position based on performance and business needs.
How to Apply:
Interested candidates are encouraged to submit their resume via LinkedIn. We look forward to hearing from you!
...DESCRIPTION Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and... ...timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will...
Job Description Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. \n Outlier is committed to improving the intelligence & safety of AI models. Owned and operated...
Description Summary: Provides general nursing care to patients in a clinic or medical office. Administers medication, prepares equipment and assists physicians/healthcare providers in the treatment of patients. Responsibilities: Consistent with the ANA Scope...
...Long-Term for Mafia Romance Full-Length Novels RoseHarbor Publishing is seeking a talented Outline Writer to create multiple outlines... ...and production manager, our outline writers: Write detailed book and series outlines from idea generation to completion. Create...
...FedEx Freight is hiring Road Drivers and Part-Time Freight Handlers in North Chili, NY! Attend our hiring event: July 7th, 2021, 9am-6pm July 8th, 2021, 9am-6pm July 9th, 2021, 8:30am 1:30pm Location: FedEx Freight, 2 Boone Dr, North Chilli, NY 14514...