Job Description
Compass Group, USA is the 8th largest company in the world, and the #1 contract food service company. Compass has grown by $2.1B in new business in 2020 - 2023. They are listed in Forbes for most admired Companies 2022, and 4 years running- America's Best Employers for Diversity.
Learn more about Compass Group here: Location: 2400 Yorkmont, Drive, Charlotte, NC (Hybrid schedule 2 days a week working from home)
Job Summary: Join our team as a Systems Administrator focused on Application Support, where your role will be to troubleshoot and resolve application-related issues promptly. Collaborate with elite teams to provide support for specialized financial close software and manage large datasets. With a Bachelor's degree and over 3 years of experience, you'll play a pivotal role in advancing financial systems technology. We're looking for proactive problem solvers with exceptional customer service skills to help shape the future of finance.
Duties & Responsibilities: - Provide technical support for specialized accounting/financial reconciliation and automation systems to end users (e.g., ReconArt, Datawatch).
- Quickly troubleshoot, respond to, and resolve application-related issues and support requests.
- Identify, test, and implement technology solutions and system modifications to address systems or data-related challenges.
- Collaborate with cross-functional teams, including IT, third-party vendors, business leads, and project teams.
- Conduct system administration and maintenance tasks according to daily, weekly, and monthly schedules, including system-related accounting close activities.
- Manage all data aspects, including creation, updates, and deletions, and oversee automated data loads.
- Engage in system balancing activities to ensure data integrity and address data-related issues.
- Recommend system and process enhancements to management based on observations and analysis.
- Maintain comprehensive records and documentation related to system projects and support requests for performance reporting.
- Timely respond to audit or quality assurance requests related to system and data.
- Promote a proactive, innovative, accountable, and efficient working environment.
Necessary Experience/Qualifications: - Bachelor's degree in Information Systems or Business Administration with a concentration in Accounting/Finance and Information Systems.
- At least 3 years of experience supporting accounting systems and system projects.
- Experience with specialized financial close software (e.g., Blackline, Trintech, ReconArt, Hyperion) is highly valued.
- Demonstrated ability to handle large datasets and work with relational databases, such as Microsoft SQL Server.
- Proficiency in SAP ERP as a user or power user is highly beneficial (specific SAP application support experience not required).
- Exceptional customer service skills, a positive attitude, and the ability to think strategically.
- Detail-oriented and organized with excellent problem-solving skills.
- Capability to analyze existing tools and databases and recommend software solutions.
- Strong oral and written communication skills, with the ability to simplify technical terms for a non-technical audience.
- Basic understanding of accounting and bookkeeping principles (formal accounting certification not required).
Dutchman Search & Recruitment
Job Tags
Contract work, 2 days per week,