Job: Technical Specialist- Senior (Epic Security Analyst) (766489)
Location : Remote/Durham NC
Hybrid Arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 6 times during the project on average but could be less.
Please confirm the candidate holds a valid, active, and current Epic User Security Certification from Epic. Please disclose Epic certification number here.
Seeking Senior Technical Specialist with Epic User Access and Provider (SER) provisioning certification for an EHR build project for DHHS DSOHF facilities.
ONLY CANDIDATES WITH EPIC SECURITY CERTIFICATION & EXPERIENCE WILL BE CONSIDERED.
Key Responsibilities:
Process and fulfill Epic user access requests, including account creation, modifications, deactivations, and role changes.
Assign and maintain security templates, user roles, and access levels based on job responsibilities, adhering to least privilege and segregation of duties principles.
Coordinate Epic security audits, access reviews, and monitor for inappropriate or excessive permissions.
Support onboarding and offboarding processes, ensuring timely updates to Epic access based on employment status, role changes, and facility requirements.
Ensure all access requests and configurations align with HIPAA, state IT security policies, and organizational standards.
Participate in internal and external audits, providing reports and documentation as required.
Identify and report security risks or access anomalies to the IT Security & Compliance Manager.
Serve as the primary point of contact for Epic access issues across 13 facilities, partnering with HR, Clinical Informatics, and department leadership.
Respond to incidents and service requests related to Epic user access in ServiceNow, escalating complex issues as needed.
Support Epic go-lives, upgrades, and maintenance events by ensuring accurate and timely access provisioning.
Maintain accurate records of all Epic access requests, approvals, and changes to support audit readiness.
Generate reports on user access, role utilization, and permissions for compliance, operational reviews, and process improvements.
Develop and maintain documentation, including standard operating procedures (SOPs), training materials, and knowledge base articles for Epic security processes.
Certified by Epic in Security and Security Coordinator Required 3 Years
Understands the Epic software security structures, including user profiles, roles, and security classes. Required 3 Years
Understanding of concepts of confidentiality and data security Required 5 Years
Security administration experience Required 5 Years
Problem Solving, Collaboration and Customer Service Required 5 Years
Oral and Written communications Required 5 Years
Ability to identify and escalate issues and mitigate identified risks. Required 5 Years
Health information technology experience Highly desired
State government experience
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