Job Description

Medical Receptionist Position

We are looking for a dedicated medical receptionist to join our team in Rockville, Maryland. This contract to permanent position offers an excellent opportunity to contribute to a dynamic medical office environment. The ideal candidate will excel in providing exceptional patient care and maintaining smooth front office operations.

Responsibilities:

• Greet patients and visitors warmly, ensuring a welcoming front desk experience.
• Schedule patient appointments efficiently using Athena software.
• Handle patient check-ins and verify necessary documentation for appointments.
• Maintain the front office area by organizing files and ensuring cleanliness.
• Respond to inquiries from patients and staff, providing accurate information.
• Coordinate with medical staff to ensure seamless daily operations.
• Process payments and assist patients with billing inquiries.
• Update patient records and ensure confidentiality in handling medical information.
• Monitor and order office supplies to support daily activities.
• Manage incoming phone calls professionally, addressing patient and provider needs.

Requirements:

• Previous experience in a medical receptionist or front office role is required.
• Proficiency in patient scheduling and using medical software systems such as Athena.
• Strong knowledge of basic medical terminology.
• Excellent interpersonal skills with the ability to interact effectively with patients and staff.
• Detail-oriented with strong organizational skills for managing multiple tasks.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with handling patient check-ins and maintaining records.
• High school diploma or equivalent education is required.

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