The Operations Intake Coordinator I performs data entry, document processing, and distribution to support efficient workflow and accuracy in handling medical documents. This role requires independent work, adherence to strict deadlines, and collaboration with cross-functional teams to meet production and quality standards. The position is 100% in-office, involves handling sensitive medical information, and may require extended hours including weekends and holidays.
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
* Position is 100% in office, located at 1350 Air Park Drive, Farmington, MO. This position will be working with our Data Entry Team.
Position Purpose: Receives and distributes all incoming and outgoing documents in an efficient and timely manner. Enters, photocopies, scans and delivers interoffice correspondence as necessary. Ensure timely and accurate processing of all required document types.
Process all documents within the required workflow system
Open, sort and prepare incoming documents
Ability to scan, expediate and audit documents and returns data for user to correct or rescan
Maintain appropriate records, files and processing documentation
Enter pertinent medical information from source documents
Data entry and validation when applicable
Communicate findings and update WorkFront as applicable
Ability to work independently and without direct supervision while adhering to strict deadlines
Meet established department production and quality standards
Assist team members in other areas (in-office or remote) to align with business needs
Collaborate with other departments on cross functional tasks
Accurately enter data from incoming medical forms into assigned software packages
Conducts incident investigation
Perform other responsibilities as assigned
Education/Experience: High school diploma or equivalent. Production related experience preferred. Must be able to maintain high level of confidentiality with sensitive information. Ability to frequently lift up to 40 pounds and stand for intermittent periods of time. Shift work can be daytime, evening, or overnight depending on role, with mandatory overtime as business needs require. Must be able to work extended hours, weekends and/or holidays based on business needs.
Pay Range: $15.58 - $26.73 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
data entry, document processing, medical records, workflow management, quality standards, office coordination, confidentiality, cross-functional collaboration, timely processing, medical data validation
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