Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical User Experience Designer (UX)

What does a successful Technical User Experience Designer do at Fiserv?

A successful Technical User Experience Design - Advisor I leads the design, development and implementation of intuitive, user-centered digital experiences to advance strategic goals at Fiserv.

What you will do:

• Lead UX strategy, design and delivery for digital products and solutions from Fiserv, including AI-integrated features and data visualizations.
• Partner with product managers, engineers, data teams and business stakeholders to gather requirements and translate them into clear design specifications and production-ready deliverables.
• Produce wireframes, interactive prototypes and high-fidelity mockups to validate designs and support development handoffs.
• Use qualitative research, usability testing and analytics to iterate designs, map end-to-end service journeys, and optimize sales and support workflows to improve engagement and outcomes.
• Facilitate workshops, design sprints and co-creation sessions, and mentor junior UX designers on UX/UI and service design best practice.

What you will need to have:

• Own UX strategy and delivery for 2+ concurrent workstreams, ensuring consistent interfaces and production-ready UI across platforms.
• Plan and execute 5+ user research and usability studies per year, synthesizing qualitative insights and analytics to guide service and UI/UX decisions.
• Produce personas, usage scenarios and 8+ end-to-end journey maps, and deliver wireframes, prototypes and production-ready assets that optimize customer-facing and internal processes (including sales and support).
• Lead cross-functional design reviews and 10+ workshops/year, provide actionable feedback to designers and engineers to meet accessibility/usability standards, and mentor 1–3 junior designers.

Salary Range

$110,000.00 - $186,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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